Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Roseland furniture delivered on time and efficiently.”

Helpful Report

Posted 6 years ago

“i sent a picture to your twitter email account. our box arrived with a massive foot print and you could tell the box has been dented. item looks ok in the end but i think you should know.”

Helpful Report

Posted 6 years ago

“Not impressed, already have the sideboard and TV stand for this furniture line so was expecting good things from Roseland. Unfortunately the furniture has been delivered damaged with a misaligned side leg, chipped top and a poorly put together left hand side. Apart from the above issues the furniture is of expected quality.”

Helpful Report

Posted 6 years ago

“The drawers are very nice but they arrived in a van with no lift and my elderly husband had to help the deliverer to get it down and then carry it to the door. It was all mixed up in the back of the van with very care. Fortunately although the outer packing was damaged the drawers survived unscathed All that hype in the email from you about Tuffnells was misplaced.”

Helpful Report

Posted 6 years ago

“Hi, the delivery service and communication was excellent. One of the cabinets is exactly as I imagined it should be. The other cabinet is not and has a fault at the front. It is a shame because for the cost they should be great value!!”

Helpful Report

Posted 6 years ago

“The coffee table is exactly what I expected, good quality and solid. The only issue was delivery. When I ordered the table i was advised by the website that delivery would tsk3 place on the 28th December. It didn’t arrive until the 2nd January. I was not notified of any delivery delays or updated when delivery would take place.”

Helpful Report

Posted 6 years ago

“Furniture is nice, although I can’t work out if the “rough” finish to the top of the shoe cupboard is intentional or just happened to be what we got. Many days between order acknowledgement and next contact re a delivery date. Delivery people didn’t unpack the item, although I thought they did for the price we paid - just something to be aware of if you’re expecting full service. Undecided as to whether or not we will buy from this company again.”

Helpful Report

Posted 6 years ago

“I think their a decent firm but Ned to sort better control on their shipping staff careless mistakes cost them money and customers inconvenience”

Helpful Report

Posted 6 years ago

“Delivery was excellent not put them all up yet but the telephone table there is a piece missing the bottom shelf”

Helpful Report

Posted 6 years ago

“Purchased a oak coffee table from you ,bit dissapointed , l thought the whole of the top was solid oak not veneer,”

Helpful Report

Posted 6 years ago

“Nice piece of furniture...from Vietnam (stamped on back). Oak everywhere except the back which is MDF, doesn’t mention this in description. Says fully assembled but isn’t. All the door knobs need to be put on, it should at least state this in the description too. Delivery was slow considering I paid for the 2 man upgrade. Not 1-2 days as described. Paid £25 for miserable delivery men to walk 10ft and didn’t take the packaging away either. Not awful but not overly impressed either.”

Helpful Report

Posted 6 years ago

“Roseland prompt good service. The courier company they used did not turn up on day specified came next day instead”

Helpful Report

Posted 6 years ago

“We were satisfied with the item with regards to it price and delivery and would consider purchasing further items when required in the future.”

Helpful Report

Posted 6 years ago

“Fast delivery but quality of materials and workmanship is not very high. Ok for the price.”

Helpful Report

Posted 6 years ago

“They use DPD for delivery and although it came quickly, I asked for it to be left in a safe place and instead they left both boxes on my doorstep in the rain with a diagram of what I’d bought on the outside of each box. I was very lucky that they weren’t stolen or the units weren’t damaged by the rain.”

Helpful Report

Posted 6 years ago

“Disappointed with the delivery service: when asking the driver who came unexpectedly why I haven't received any confirmation email for delivery date he replied with indifference that he doesn't work for them. I said don't you work for xdp he left answering yes but I don't know. The table is good quality, only I had trouble with one bolt M6x40 that didn't fit where it supposed to.”

Helpful Report

Posted 6 years ago

“Did not inform me of item despstch but it arrived o.k. There was a headless screw embedded in foot of one leg. i.e. the bit that has contact with the floor. I had to use a hacksaw to remove it. There was another mark next to it that looked as though it was a failed attempt to put another screw in.?. Table o.k..”

Helpful Report

Posted 6 years ago

“I Received my phone table when i took it out of the box there was damage to the lower shelf not very noticeable so never complained then on assemble i see more damage as its underneath i told the wife its hassle sending it back so we will keep it but if there was no hassle i would of returned the table for a full refund regards Elena Bowey”

Helpful Report

Posted 6 years ago

“Delivery by Tuffnells was delayed by a day despite being told it was on the way when chased. Dispatch was within the advised time.”

Helpful Report

Posted 6 years ago

“Whilst I was happy with my purchase I was unable to apply the promotion code of 10% for a first purchase. I would greatly appreciate if this could be credited to my account used for the purchase. Also the delivery time text to me was 2.41 to 4.41. Fortunately my husband came home at lunchtime and the items had been left in the garden in the rain!!!!!!”

Helpful Report

Posted 6 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews