Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,943 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 5th April 2026

Brett Wallace

Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

530

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely piece of furniture, very pleased with it all, handles, colour (Ivory), delivery was very good too.”

Helpful Report

Posted 5 years ago

“Furniture arrived very securely packed and was exactly as shown on website. Very good solid quality.”

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Posted 5 years ago

“The product is fine, reasonable quality and good value. The reason for 3/5 rather than higher is the 3-and-a-bit month delivery time and lack of communication from Roseland. After the original purchase, they told me it was out of stock, then estimated 8-12 weeks, then when chased-up 13 weeks later said they didn't know if it would be in stock again and that I could wait, have a refund or pick another item. The table was then dispatched the next day! I understand these are tough times and supply chains are affected, but some communication would have been appreciated - even just a note to say that they were still waiting on the stock but hadn't forgotten about it!”

Helpful Report

Posted 5 years ago

Hello James I am sorry that we did not meet your expectations, if the items come into the warehouse , they are generally sent immediately and the office would not know this straight away. We are improving our contact structure to make sure customers are informed more regularly , however this is not always possible due to certain circumstances out of our control. Kind regards Roseland

Posted 5 years ago

“We pre-ordered furniture and arrived in super quick time. They were wrapped very well! Very good quality furniture and will be buying again in the future.”

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Posted 5 years ago

“Very,very pleased with the coffee table and delivery. Only drawback is i keep getting adverts to buy another?. Sorry I am pleased but don't need 2.”

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Posted 5 years ago

“So good I ordered it twice (by mistake!). Great sideboard and good service”

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Posted 5 years ago

“Great item, extremely well packed and prompt delivery. Thanks.”

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Posted 5 years ago

“We recently purchased small chichester bookcase that should have been ivory and turned out to be grey. I couldn't fault the quality of the item however the response from Roseland was that if they exchanged it we would get another grey one. I suggested they review their colours and photography as it its quite clear there are distinct differences in the images but the reality seems a little disconnected. Review above is reflective of the totally unacceptable customer service and a failure to acknowledge the problem.”

Helpful Report

Posted 5 years ago

Hello Simon, I apologise if the customer service did not meet expectations, this would not be our intension. We will contact you directly so we can look into this for you. kind regards Roseland

Posted 5 years ago

“Loved our box, we use it for shoe storage and it is great. Great quality and fast delivery. Would recommend it.”

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Posted 5 years ago

“Delighted with the umbrella I ordered. Was great. Ok it wasnt real wood but that didnt detract from the appearance. It was fabulous. Very pleased with the service and product.”

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Posted 5 years ago

“As always, the furniture is good quality at a very reasonable price.”

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Posted 5 years ago

“After waiting a number of weeks for the bookcase I wanted to become available I wasn’t disappointed. It was quickly dispatched & delivered, well packaged and is a lovely piece of furniture .”

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Posted 5 years ago

“Very quick delivery and happy with the profuct”

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Posted 5 years ago

“very quick delivery, product is first class, this is the fifth item purchased from Roseland, pleased with all furniture.”

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Posted 5 years ago

“described build quality and Finish very good, overall very pleased with the product delivered on time well packaged”

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Posted 5 years ago

“Units came already assembled and very well packed. Very happy with how they look.”

Roseland Furniture 5 star review on 17th June 2021

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Posted 5 years ago

Hello Chris, Wow, they look lovely, thank you for taking the time to leave a review, we hope we can be of service in the future. Kind regards Roseland

Posted 5 years ago

“Really happy with our sideboard. Reasonable price looks lovely. Delivered as expected, ordered online but good customer service when called with a query.”

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Posted 5 years ago

“Very pleased with colour and product for price”

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Posted 5 years ago

“I was advised very quickly that there would be a delay on my order, I wasd offered a sincere apology and full refund . I was impressed with this level of customer care so continued with my order.”

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Posted 5 years ago

“The sideboard was lovely. But they seriously need to find different delivery firms (Xpd in particular!) Delivery man left sideboard with a complete stranger 2 streets away and my daughter had to carry it home themselves! Not a great experience!”

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Posted 5 years ago

Thank you for leaving feedback Lorraine. I am sorry to hear that the courier company delivered the goods to the a house 50 yards away on the incorrect street. We have taken this up with the delivery company who will be speaking with the driver to reduce the risk of this happening again. Kind regards Roseland Furniture

Posted 5 years ago

Roseland Furniture is rated 4.5 based on 22,943 reviews