Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,943 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

Write Your review

Tell us how Roseland Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roseland Furniture 5 star review on 5th April 2026

Brett Wallace

Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

530

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful quality furniture it was delivered after two months cracked and now it's taking two weeks to collect the draw set. Which is large and no where to store the item.”

Helpful Report

Posted 5 years ago

“Not happy. I ordered 2 items (sideboard and tv stand), the tv stand as yet has not been delivered. Whilst I am in contact with your customer services team by email, I haven't received a satisfactory response around where the missing item is, when it will be delivered and why it wasn't delivered with the other item. Could someone read this and act please?”

Helpful Report

Posted 5 years ago

“The item arrived damaged contacted the company and never got a response.”

Helpful Report

Posted 5 years ago

“How can i write a review when i haven't even received the item yet... ridiculous... recieved item haven't opened yet, couple of rate clowns working for your DXL delivery service. Came an hourout of delivery time, told us they couldn't take the item upstairs due to covid but yet still brought it into the living room, muddy shoes and boxes covering our carpet in dirt and both of the boxes are severely wet and damaged. Lets hope they are ok inside... Opened the first box, wood cracked currently arranging replacement this is the worst experience as a customer i have ever had in my life.”

Helpful Report

Posted 5 years ago

“Very disappointed, shoddy workmanship (made in Vietnam) never recommend you to anyone. Would give you zero out of five.”

Helpful Report

Posted 5 years ago

“When ordering on the website, my items were in stock. Next day i received an email to say some was out of stock & would take a few weeks. After not being kept up to date & sending numerous emails only 3 items of my 5 items i ordered arrived! After numerous calls and emails to Roseland and the delivery company, no-one was sure why this happened (communication was horrendous & very stressful). The wardrobe I received was 2 different colours & the drawer part was damaged and had to be returned which took 2 weeks! Now the wardrobe was out of stock again! I received an email saying my items could be delivered (2 missing pieces and new wardrobe) tried arranging this (numerous emails to roseland & delivery company). Then received an email saying there had been a fire in the warehouse and my order had been wiped out. I requested a return of the 2 items I still had and received a FULL refund ( no compensation as i was now without any furniture as my old furniture had been given away). Would i recommend/buy here again? NO!”

Helpful Report

Posted 5 years ago

“Waited 5/6wks for our TV stand £270 to arrive. Could not believe that something so poorly made as well as badly damaged was actually sent out. In all fairness Roseland after quite a few emails did refund the full money. Would we ever order anything from there again? Absolutely not!!”

Helpful Report

Posted 5 years ago

“Very poor service waited nearly 2 months for furniture, 4 items came on 3 separate deliveries .One item damaged accepted a small gesture of good will because replacing item would have taken an age. We were looking to purchase more furniture but after are dealings with your company we will not even consider it .”

Helpful Report

Posted 5 years ago

“Still awaiting delivery so unable to comment”

Helpful Report

Posted 5 years ago

“very dissapoined. my sideboard was left out back garden when i opened it was smashed in two places right at the top. allthough they did pick it up and send my money back. within a couple of days was the only good thing. to come out of this.Regards eileen.”

Helpful Report

Posted 5 years ago

“I cannot rate the furniture as I’m still waiting for my table to arrive! A wrong item was delivered and collected very fast! When I said I would cxl my ordered I was told despite being now out of stock!!! Had already been dispatched! That was nearly 2 weeks ago! I am very disappointed with the whole saga!!”

Helpful Report

Posted 5 years ago

“I have not received the furniture and have already had to chase item but am still waiting”

Helpful Report

Posted 5 years ago

“Tables arrived rusty. Replacement tables also badly damaged. The customer service was very good and I received a full refund , but very poor quality for the money.”

Helpful Report

Posted 5 years ago

“I cannot believe you are asking me to give you a good review when I am STILL waiting to receive delivery of the Sideboard I ordered!”

Helpful Report

Posted 5 years ago

“I haven't received it yet and am rather worried. Would be great if someone could tell me where it is/when to expect it!”

Helpful Report

Posted 5 years ago

“Low quality items - I ordered a set of tables that came broken and damaged two times. I took the refund after the exchange.”

Helpful Report

Posted 5 years ago

“I would like to write a review but as my sideboard still hasn’t arrived, and I have no date for delivery I feel unable to comment at the moment”

Helpful Report

Posted 5 years ago

“I am very disappointed with the faulty bedside drawers that I bought from Roseland They're poorly made and are falling apart in the box! I have tried to contact Roseland via email twice, but have not had a response 😕”

Helpful Report

Posted 5 years ago

“I ordered a sideboard which arrived badly damaged as did the replacement now awaiting a refund.”

Helpful Report

Posted 5 years ago

“Left feeling very disappointed , placed an order , email received to say shipped ...a week later only after I chased was I told that delivery wouldnt be until March.”

Helpful Report

Posted 5 years ago

Roseland Furniture is rated 4.5 based on 22,943 reviews