Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful rug. Loloi rugs are wonderful quality and worth the price. I've purchased several rugs from RugsDoneRight and always had good customer service.”

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Posted 5 years ago

“Excellent as always. Used your company about 5-6 years ago also. Recommend it whenever anyone is looking for rugs. Totally pleased with products and service.”

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Posted 5 years ago

“Our rugs arrived today and they are beautiful. Thank you so much for their quality and your service to us.”

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Posted 5 years ago

“Ordering was simple. The customer service reps were helpful. However, the e mail updates and getting a delivery date and tracking number was unacceptable. I had to keep following up,”

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Posted 5 years ago

“Great website, and I love the photo feature where you can see the rug in your own house.”

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Posted 5 years ago

“Great price and very easy shopping experience! I got my rug very quickly after ordering!”

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Posted 5 years ago

“Super responsive and quick to answer any questions.”

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Posted 5 years ago

“When ordered there was no mention of the item being out of stock. after 2 weeks I emailed them and they said it was on a shipment coming, after a month it was finally shipped to us, Poor customer relations”

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Posted 5 years ago

“Love it even more in person AND the delivery was super fast.”

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Posted 5 years ago

“The customer service was good and they kept me updated when asked on the status of the rug. We are enjoying the rug! Thanks RDR.”

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Posted 5 years ago

“Rugs Done Right has the lowest price for the rug I was interested in. They answered my questions to help me decide on the rug that went best for my area. The rug I ordered was soft and gorgeous in my bedroom. I liked it so much, I ordered a second one for our family room”

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Posted 5 years ago

“Love my new rug!!! It’s Beautiful! Thank you!!!”

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Posted 5 years ago

“The Capel braided rugs and pads I ordered from Rugs Done Right are gorgeous - thick braids with glorious colors. I absolutely love them! Thank you!”

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Posted 5 years ago

“Amazing customer service!!! I’ve purchased 3 rugs and have had the best experiences and the rugs are beautiful.”

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Posted 5 years ago

“Beautiful and very classy. Delivery time was very good. Five stars all the way.”

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Posted 5 years ago

“I ordered a rug at the end of December, but I did not get it until the end of February. The rug was on back order and I was not notified of the delay. I had to call to find out where the rug was.”

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Posted 5 years ago

“This is the second rug I've bought from RugsDoneRight. Their customer service is top-notch, as is their 110% lowest price guarantee. I've been able to save hundreds of dollars by purchasing through RugsDoneRight.”

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Posted 5 years ago

“Website easy to negotiate, with lots of detailed information. Love the “picture this rug in your room” feature!”

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Posted 5 years ago

“The experience in buying a rug with Jamie at RugsDoneRight was great! Jamie helped me narrow down the better choices of rugs I had selected and provided excellent customer service. They also are competitive with their pricing!”

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Posted 5 years ago

“So pleased with our new rug! It just arrived two days ahead of schedule and we love it!! The quality met our expectations from previous Surya rug I had purchased. Rugs Done Right were wonderful to work with and I would definitely recommend them and I will definitely order our next rug from them.”

Helpful Report

Posted 5 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews