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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Rugs arrived in a timely matter and well packaged.
Helpful Report
Posted 4 years ago
You do not provide estimated delivery times. Took forever. Communication was poor
Helpful Report
Posted 4 years ago
I needed a colorful outdoor rug & this one caught my eye!
Helpful Report
Posted 4 years ago
The rug came quickly and it is beautiful. I am so happy with my purchase. It goes perfect with my log cabin decor.
Helpful Report
Posted 4 years ago
Horrible company- poor customer service...this was my first purchase and I will not use again-
Helpful Report
Posted 4 years ago
Exceptional rugs!!!
Helpful Report
Posted 4 years ago
Got what I ordered at a fair price and was delivered on time in good condition.
Helpful Report
Posted 4 years ago
We love our new rug, and pleased with the high quality of the rug & backing.
Rugs Done Right 5 star review on 21st July 2020
Helpful Report
Posted 4 years ago
Where is the rug I ordered and paid for? It’s been a month and a half and still nothing.
Helpful Report
Posted 4 years ago
My order was confirmed on June 20, 20202. To date July 21, 2020 (one month later), I still have not received the second rug in my order #8811749: Shopping cart Product image Description Quantity Price safavieh clearance madison 400 mad425h grey orange rug Safavieh Clearance Madison 400 MAD425H Grey/Orange Rug 2'2"X6'0" - RUNNER 1 $47.84
Helpful Report
Posted 4 years ago
Unfortunately, the rug took months to get here but I’m sure COVID had something to do with that. Now that it is here, I love it! It is exactly what I wanted. What a beautiful rug - worth the wait!
Helpful Report
Posted 4 years ago
Thank you so much. Finishes off the patio perfectly. We are spending more time out on the patio this year than ever. Excellent service. Thank you again.
Helpful Report
Posted 4 years ago
Love my rugs. Great selections and great quality. Customer service is awesome too!
Helpful Report
Posted 4 years ago
We purchased a new area rug right in the midst of the global pandemic which created some complexities as it related to manufacturing and shipping (from Belgium no less). Rugs Done Right was terrific in keeping us informed and updated on shipping - the rug recently arrived and we are very pleased.
Helpful Report
Posted 4 years ago
Good pricing and great selection. A better way to filter would be helpful though!
Helpful Report
Posted 4 years ago
Excellent communication. They are polite, professional and helpful! I will buy through them again.
Helpful Report
Posted 4 years ago
The rug is more beautiful that expected!
Helpful Report
Posted 4 years ago
First and last time I will buy from RugsDoneRight. My rug should have been delivered from 7/16. It is now 7/20 and I don't know what has happened to it.
Helpful Report
Posted 4 years ago
The rug was delivered quickly and it was in good shape.
Helpful Report
Posted 4 years ago
The website is easy to use and I found exactly what I was looking for. There were many designs to choose from and I'm confident I'll love my choice!
Helpful Report
Posted 4 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews