Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing!!”

Helpful Report

Posted 4 years ago

“Poor communication regarding items being backordered (in fact, I never was notified), items shipped together when they were not, and the very long time it took to receive the rugs.”

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Posted 4 years ago

“I love purchasing rugs from RugsDoneRight. Amazing selection of high quality rugs at a great price😍”

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Posted 4 years ago

“Te rug description i ordered said Black & White stripe Round rug, i got Black & Beige im very UNSATISFIED & DISSAPPOINTED!!!!!!!”

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Posted 4 years ago

“Rug is just as beautiful as it seemed.”

Rugs Done Right 5 star review on 28th July 2020

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Posted 4 years ago

“I found the exact rug I was looking for within 5 minutes of shopping on this site!! Super fast shipping! Excellent purchase! The rug rolled right out onto the floor and took perfect shape without any manipulations. This was by far one of the easiest purchases that I have made and is absolutely what I wanted at very reasonable cost with terrific quality. Thanks so much!”

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Posted 4 years ago

“Well worth the wait. So beautiful and soft underfoot. We own two other beautiful rugs from you that we purchased well over 10 years ago and you still deliver what you promise. So pleased. Everyone I talked to was so nice and helpful. Thanks”

Helpful Report

Posted 4 years ago

“Ordered on 5/21/2020 and finally received my order on 7/17/2020. Any communication on the status of my order was intimated by me and I never got any response until I wanted to cancel my order. I understand there is a pandemic going on, but I’m working remotely and still doing my job and communicating with customer.”

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Posted 4 years ago

“when will my rug get here? it has been over a month”

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Posted 4 years ago

“This rug is listed as an indoor-outdoor rug, so I ordered it and put it on our deck. After the 1st rain, the rug became wet and totally absorbed all the moisture. After 3 days it was still wet!!! Ridiculous to be considered an outdoor rug. I'm stuck!”

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Posted 4 years ago

“Terrible return policy. The rug I got looked nothing like what I expected, and it was going to end up costing more to return it than the rug cost in the first place.”

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Posted 4 years ago

“This was my first time to order and it was a great experience! My rug was ordered and delivered in 3 days!! I will definitely be ordering again. The rug was very good quality.”

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Posted 4 years ago

“Ordering was easy. The rug was gorgeous. I needed to make an exchange and that was the easiest thing I’d done all pandemic 😃”

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Posted 4 years ago

“great communication. my rug was back ordered, but i let them know when i needed the rug and it came within the time. Great experience.”

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Posted 4 years ago

“I am very please with the carpet. Great value for the price.”

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Posted 4 years ago

“I never received email updates as promised and had to contact customer service every time for updates during the 2 month back order wait time.”

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Posted 4 years ago

“Satisfied”

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Posted 4 years ago

“Love it... Perfect rug,, great service and delivery!”

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Posted 4 years ago

“Price & product are great! It was a little frustrating that I had no idea WHEN I was going to receive my item until after the 10 biz days wait time.”

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Posted 4 years ago

“Great discount and arrived very quickly. Beautiful rug!”

Helpful Report

Posted 4 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews