Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and they were the only merchant that had the matching carpet I needed to complete my en suite. Love love love our new rug.”

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Posted 5 years ago

“I love my rug, it looks great in the room!!”

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Posted 5 years ago

“I have already received my rug. It was very quick! It looks even better than I had hoped. Beautiful!”

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Posted 5 years ago

“This is the second purchase from this site. I loved the first rugs I bought several years ago, so I came back to order new ones.”

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Posted 5 years ago

“Very pleased with my experience. Not only did I save about $60 off the price of the rug as compared to the boutique where I first spotted the rug. But overall, working with RugsDoneRight staff was educational and pleasant.”

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Posted 5 years ago

“Very responsive to my emails and questions and will definitely be back!”

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Posted 5 years ago

“Fabulous customer Service! So nice to know their are companies that still “get it”. The website was great and I called several times before I made my choice. Each time the phone was picked up right away with a knowledgeable rep that really knew each product. They helped me make the right choices, and I couldn’t be happier with my rug! Ten stars!”

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Posted 5 years ago

“Customer service was very responsive when I did not receive a shipping update on my order. They contacted me quickly and were able to get my order reshipped very quickly.”

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Posted 5 years ago

“The rug is just great and matches our other rug perfectly! Shipping was fast and as always RugsDoneRight was totaly professional!! Thank you”

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Posted 5 years ago

“Love the rug! Reordered. Shipping could be a little faster”

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Posted 5 years ago

“Very prompt delivery. Very pleased with quality and value. They look great!”

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Posted 5 years ago

“I ordered a rug. The website did not say it was not in stock. After a week I made a inquiry. They said it would take a month. But they had a larger size. Luckily it would fit. They need to get a better website that would let the customer know it is not in stock.”

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Posted 5 years ago

“They’re very helpful and have quality at reasonable prices!”

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Posted 5 years ago

“Ordering was easy. They had the rug I wanted and the rest is history. Have not received it yet, but am confident it will be the right rug.”

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Posted 5 years ago

“The rug is absolutely gorgeous. Exactly as pictured. Shipping notifications were spot on.”

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Posted 5 years ago

“Found the rug I was looking for at Rugs done right. The price was less than other major catalog . Make sure you give yourself plenty of time because it did take awhile to ship. The response time was very quick when I asked about my order. Will definitely shop with them again”

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Posted 5 years ago

“Price went down and they would not honor the price”

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Posted 5 years ago

“After searching the internet for a certain pattern of a Karastan rug; your site offered the lowest price. I received the rug within a week of placing the order. Thanks for your excellent service and the savings. I will definitely recommend your business over all others on the internet.”

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Posted 5 years ago

“Love the rug! Great quality and believe me the price could not be beat. Just to top things off, it arrived much quicker than I had anticipated. We are ready for our holiday company. So easy to do business - flawless...”

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Posted 5 years ago

“ordering was easy,customer service responded to my e-mails. my complaint is against the warehouse never sending a tracking # I recieved my rug and I am pleased.”

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Posted 5 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews