Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the rug in August. It's now almost mid-January. The rug will be delivered this week, I'm told. I hope I still like it. I had nicknamed your company "rugs done wrong". That said, I know there can be supply chain hiccups these days.”

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Posted 4 years ago

“Great experience”

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Posted 4 years ago

“The rug is fine, but delivery was a problem. Took so long that I tried to cancel the order. My attempts failed and I received the rug anyways and now don't need it. As it turned out, the company did not have the rug in stock (this can't be blamed on delivery company).”

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Posted 4 years ago

“Fast. Delivery, nice rug.”

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Posted 4 years ago

“Our rug arrived timely, even during this pandemic. Love that it is made of natural materials. Covers most of our bedroom floor. Very happy with our choice.”

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Posted 4 years ago

“Though Covid-19 made for an extremely long wait, the rug finally arrived and it is beautiful!”

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Posted 4 years ago

“Arrived on time and packaged very securely Excellent pricing Quick customer service reply when I inquired about delivery date This is second rug ordered and have sent others here!”

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Posted 4 years ago

“Excellent service provided promptly! Ali helped us to find the perfect high quality rugs for our spaces! Shipping was seamless and on time! Will order additional rugs in future! Carol Kimberlin”

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Posted 4 years ago

“My rug came faster than expected and was well packaged. Looks great!”

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Posted 4 years ago

“Outstanding quality and product is exactly as shown”

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Posted 4 years ago

“This stark runner is so cute!!!”

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Posted 4 years ago

“Excellent customer service! Quick shipping. Couldn't be happy with my new rug! Thank you!”

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Posted 4 years ago

“I've received several prompts to review my purchases from over amonth ago but none of them have been received yet. Nearly 2 weeks after ordering them I was finally told it would be anywhere from 2-6 weeks for my purchases to be fulfilled so until then I have nothing to review.”

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Posted 4 years ago

“Very user friendly website and really good customer. Awaiting my new rug and very excited.”

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Posted 4 years ago

“The worst return policy. They don't provide you with a return label. trying to return it is very difficult. You get charged to return it from rugs done right and from the freight carrier.”

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Posted 4 years ago

“RECENTLY PURCHASED TWO AREA RUGS. JUST WHAT I WANTED. DELIVERED QUICKLY AND IN GREAT SHAPE. I AM ONE HAPPY CUSTOMER.”

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Posted 4 years ago

“Lisa was extremely helpful and available throughout multiple follow-up discussions”

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Posted 4 years ago

“The rugs are lovely but in spite of them being allegedly “in stock”, they took 3.5 months to arrive. Just tell the truth and let the customer decide.”

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Posted 4 years ago

“Couldn’t be better! Nicest, most responsive and action oriented customer service agents. My new favorite place to order rugs from. Will be using you for all my clients’ rug needs. Thank you!”

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Posted 4 years ago

“We love our beautiful new rug. We never would have found it without COVID because we used to shop in person in Manhattan.”

Rugs Done Right 5 star review on 30th December 2020

Helpful Report

Posted 4 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews