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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Amazing service and duper fast shipping!! Could not be happier and will order from these guys again!!!!
Helpful Report
Posted 4 years ago
The rug I ordered was marked clearance, making me assume it was in stock and ready to ship. It took 2 months to get. I was told many different reasons, the virus, limited staff, the last one being it was on back order. If it is clearance how can it be back ordered? I will NOT do business with this company again.
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Posted 4 years ago
Excellent customer service, easy to navigate, received my item quickly.
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Posted 4 years ago
It is perfect, Thank you! Judy
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Posted 4 years ago
Love my new rugs. The color and sizes are perfect !
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Posted 4 years ago
love the rug; beautiful. The shipping was fast and I was very happy
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Posted 4 years ago
Love the rug! Perfect and just as expected!
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Posted 4 years ago
I think the online info is incorrect because the rug I received is not the rug I ordered based on the photo online. It's a bit disappointing.
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Posted 4 years ago
Excellent price, excellent customer support and quick delivery.
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Posted 4 years ago
I have not yet received my order.
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Posted 4 years ago
Easy user friendly website!
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Posted 4 years ago
RugsDoneRight was terrific- best price online for a rug I found at a more expensive name brand store. I was so excited to find the exact same rug for such a great price! I've ordered two rugs now from you. One was slow to come and one came really fast. I figure that might have to do with the manufacturer. This most recent rug came really fast and it was such a delight to do business with you!
Helpful Report
Posted 4 years ago
I was skeptical bc I’ve never heard of RugsDoneRight before but I took a chance bc the rug I wanted was an incredible price. I can tell you - they’re legit, shipping was super fast and the customer service blew me away! Would definitely order from RDR again
Helpful Report
Posted 4 years ago
Made this purchase due to satisfaction in previous purchase!
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Posted 4 years ago
I was not very impressed with this site. Unfortunately the colors were very different in the photo than in the actual rug when I received it. Also, it cost me 38.00 to return the rug at my cost and I do believe that this company would be much better off allowing free shipping. This deters me from purchasing again from this site unfortunately. Thank you.
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Posted 4 years ago
Where are my orders!!!!!!!!!!!!!!!!!!
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Posted 4 years ago
how about send me a tracking
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Posted 4 years ago
RugsDone Right was wonderful to order through. They had the outdoor rug in stock when no one else did and it was ordered and delivered in less the a week. I love our new rug and it makes the screen porch look wonderful. I am happy with the quality also.
Helpful Report
Posted 4 years ago
I would have liked more communication. It’s been about 1 month since I placed my order. The only time I received an update on my order was when I reached out. I would have liked an update on the status even if it’s just “we haven’t forgotten about you, were waiting on a shipment.”
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Posted 4 years ago
Speaking with customer service was a very pleasant experience. What I was inquiring about was taken care of immediately.
Helpful Report
Posted 4 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews