Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, I got an email to write a review, even though I still haven’t received my rug after I ordered 2 different rugs over a month ago. So I am giving this company a 2 star rating which is generous.”

Helpful Report

Posted 4 years ago

“Arrived in a timely manner, it was a gift, but I did see it and it was adorable. And it was loved”

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Posted 4 years ago

“Love the rug, quality and value is GREAT! Only thing would have helped is to give a tracking# and estimated time of arrival! That being said...So HAPPY!”

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Posted 4 years ago

“super fast delivery!!!”

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Posted 4 years ago

“I received my rug and love it. My only concern was that I never received an advance email or tracking number telling me it was arriving. Thank goodness I was home when it arrived. Thank you.”

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Posted 4 years ago

“Great help and efficient in locating a rug design that seemingly was unavailable. Even matched price. We received the rug quickly and in perfect condition, all wrapped. Nice job! Will definitely use Rugs Done Right again.”

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Posted 4 years ago

“Even with the COVID 19 pandemic I have never waited this long to receive an order. And it doesn’t look like it is coming any time soon. Very disappointing. I think you could and should do much better”

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Posted 4 years ago

“Merci pour le bon service! J’adore mon tapis, il est magnifique:)”

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Posted 4 years ago

“I haven't received my rug yet even though it was ordered 4 weeks ago, but received an email asking for a review. I had to contact RugsDoneRight numerous times to get an update even though I signed up for updates. I finally was told after 3 weeks, that it was out of stock, but should be in soon. If an item was out of stock, I should have been told when I ordered it, not 3 weeks later after numerous contacts. My rug is on its way. I sure hope I like it!”

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Posted 4 years ago

“I love my rug it came in the time frame that they said and it brightens up my whole space”

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Posted 4 years ago

“Loved the rug! Perfect addition to my space!”

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Posted 4 years ago

“Ordered a rug online. The dost was less than buying from a local retailer. The sales person with whom I spoke on the phone was very helpful with information regarding color, texture, and variations in the rug I was interested in. The rug was exactly as described by the sales person. The delivery person called to say what time he would be arriving. He carried the large, very heavy rug upstairs, unwrapped it and helped to center it on the rug pad. Could not be more pleased. Will certainly use Rugs Done Right in the future and will recommend them to others.”

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Posted 4 years ago

“Very Poor Communication. Took money right away but hardly any communication unless I emailed them and it would take days before they got back to me and still no rug. It has been over 4 weeks.”

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Posted 4 years ago

“Poor customer service.”

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Posted 4 years ago

“Great experience! RugsDoneRight matched (and beat!) a price I found elsewhere online and the price matching process was very simple. My rug was shipped quickly and arrived in perfect condition. Amazing customer service, I'll be purchasing all my rugs from here in the future.”

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Posted 4 years ago

“Despite ordering during convid and the somewhat extended delivery time, RDR completed my order exactly when expected. The people at RugsDoneRight were excellent in communicating about my purchase and the rug is beautiful”

Helpful Report

Posted 4 years ago

“Despite any COVID challenges, RugsDoneRight processed my online order quickly, kept me updated on its status, and shipped it to the recipient's address in record time. Very efficient and reliable. This was my first transaction with RugsDoneRight and I will happily order from them again!”

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Posted 4 years ago

“I love my rug and the people that I dealt with were very courteous and helpful. Claire”

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Posted 4 years ago

“The rug arrived sooner then I expected Was packaged very well And the rug itself is absolutely beautiful.”

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Posted 4 years ago

“Easy to work with, fast shipping.”

Helpful Report

Posted 4 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews