Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far, we have been satisfied with the rug. I thought the background was a little more beige. It is whiter than I thought. Probably, more my fault for not realizing that from the picture. However, the white background has stayed fairly clean. Although, we have not had that much traffic on it yet. It sweeps up well. We have received a lot of compliments on it. People notice immediately that we got a new rug. The other colors in it are vibrant and pretty. Any time I asked for an update, I got an immediate answer. I would order again without hesitation.”

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Posted 5 years ago

“I am really loving my rug, runner size! Beautiful quality and very fast delivery. I would not hesitate to purchase more!”

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Posted 5 years ago

“This. Is the second Momeni area rug that I have purchased. I have been well pleased with the rug. I’ve had it for ten years and wanted a change in my Family Rm.”

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Posted 5 years ago

“I purchased rugs for my living room and dining room. I am very happy with my purchase. These are good quality rugs and feel good under your feet.”

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Posted 5 years ago

“Very helpful customer service person made it easy for me since this was my first experience with ordering rugs on line.”

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Posted 5 years ago

“I love my new rug! Very good quality and customer service was good to work with. The reason I’m not giving a “very good” is that it took about 6 weeks to get the rug.”

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Posted 5 years ago

“the price was very very good also adding coupon thank you”

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Posted 5 years ago

“Arrived yesterday as ordered. Thank you for followup and expediting its delivery. I will order again from you in the future.”

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Posted 5 years ago

“The rugs arrived and are beautiful. Thank you so much”

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Posted 5 years ago

“I am satisfied with the small area rugs that I purchased, but it sure took a LONG time to get them. I contacted customer service twice and they were exceptional to work with. They were very thorough checking the status of my order. The rugs, although they were all the same pattern and size and ordered at the same time, came at different times. I ordered April 13th and finally just received the last rug June 20th.”

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Posted 5 years ago

“I ordered a rug and realized it was the wrong rug and cancelled literally 10 min after placed the order . I was told that the warehouse had to confirm the cancellation . Never heard back and you delivered the rug to my house. The customer service is very poor . Now I have to ship the rug back when I cancelled it right away after placing order”

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Posted 5 years ago

“Wife happy! Nuf said!”

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Posted 5 years ago

“I was very happy with quick response via email,and speed of processing order,would recommend ,and use again myself.staff was friendly and had all the answers to my ? Thank you aj”

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Posted 5 years ago

“RugsDoneRight website was easy to navigate. The rug came as pictured and in a timely manner. We are very satisfied.”

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Posted 5 years ago

“Loved everything about my purchase. Easy to navigate site, loaded inventory, lowest prices AND fastest delivery! Definitely a lucky find in these awful times.”

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Posted 5 years ago

“It was ok. Have not recieved them yet.”

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Posted 5 years ago

“The rug I received was beautiful and just what I ordered. My issue is with your communication process. I received the rug a month ago but was never notified it was being shipped. I was out of town when the rug arrived so it sat on my front porch for days without my knowledge. Thank goodness it wasn't damaged or stolen! Just today I randomly received an email from you letting me know the rug had shipped last month. Talk about lousy communication!”

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Posted 5 years ago

“Ordered 2 at same time received one, ahead of time. Will definitely order another one.”

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Posted 5 years ago

“Ordered a beautiful rug but was given false information about shipping issues rather than just straightforward honest answers. Because of the false information, we requested to cancel the order entirely. Having pleasant customer service is important, but having honest forthcoming customer service is far more important.”

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Posted 5 years ago

“Hey, I ordered this rug 6 months ago. I don’t even want it anymore.”

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Posted 5 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews