Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even in these crazy times, Rugs Done Right was able to accurately tell me when my rug would ship and it arrived just on time. When I reached out, they were quick to respond with accurate information. I love my rug and will be a repeat customer.”

Helpful Report

Posted 4 years ago

“My purchase is taking WAY too long ( I ordered in early May) but I don't blame you guys..I know logistics are tough now with the pandemic. The nice thing is you've been responsive whenever I have reached out. I value that in a company. I don't like being ignored and you haven't ignored me, thank you for that.”

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Posted 4 years ago

“Responses were prompt and actually explained everything about my order thoroughly. I did not receive a notice that my item was on back order which was frustrating but no ones fault. I don’t like that I have to download an app to track my shipment however.”

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Posted 4 years ago

“I was not aware that you have to pay for shipping on the returns. It’s way to expensive. I would have never purchased the rug.”

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Posted 4 years ago

“I love everything about the rug. Shipping was within reasonable time.”

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Posted 4 years ago

“It took a couple of months to get the runner I ordered, but it was worth the wait! The rug is perfect, and customer service was good as well.”

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Posted 4 years ago

“Have not received items yet, but web site had all information needed and easy to use”

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Posted 4 years ago

“Was able to purchase a rug with the same pattern for less $ than it would have cost at the place I bought the other two. Came fairly quickly with communication from seller.”

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Posted 4 years ago

“Great prices and excellent service!”

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Posted 4 years ago

“Great service, fast delivery. Gorgeous rug”

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Posted 4 years ago

“Easy to order & delivery was quick!”

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Posted 4 years ago

“Love my Rug!”

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Posted 4 years ago

“The company was good to work with. Still waiting on my return being processed , but overall the rest went smoothly!”

Rugs Done Right 4 star review on 12th October 2020

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Posted 4 years ago

“Website was easy to work through. Placed order... worried that I might not see the rug for weeks but received it in about three days. Very satisfied with everything.”

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Posted 4 years ago

“shipping took longer than expected but the end product was worth it! absolutely love this rug! The best part of my dining room now! high quality and style!”

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Posted 4 years ago

“I ordered two rugs and could not be happier with how accurate the online descriptions were, how thorough the shipping updates were, and how quickly they came. No surprises, no disappointments, and no one beat the prices.”

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Posted 4 years ago

“Rug arrived with no problems. Great quality and as described. The only thing I would have liked was for them to give me an estimated delivery time when I placed my order. I contacted them and they gave me an approximation It arrived in a reasonable timeframe.”

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Posted 4 years ago

“I was extremely happy to find that I could visit Rugs Done Right in person in order to check the quality of a rug that I was looking to purchase. Jamie Carney was able to show us samples of rugs, educated us on various brands and styles in order to narrow down our search.Prompt emails on ordering rug samples, quick delivery of 3 samples in order to make our selection.Based on the quality of the samples we are very confident that Rugs Done Right was an excellent choice.”

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Posted 4 years ago

“This is my second exact same rug. I love it. Holds it color and shape. Great addition to my living room.”

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Posted 4 years ago

“Even more spectacular in person. Excellent quality! It's hard to order rugs by online pictures, but this rug was just perfect in every way. Great company based in the USA, and great customer service that actually picks up the phone.”

Helpful Report

Posted 4 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews