RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another great experience!”

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“It was very good.”

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“it was just ok”

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“Good so far. I was a bit confused since the email20 promo code says it applies to clearance but did not apply to my clearance item. Otherwise the customer rep was helpful.”

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“Good. Good descriptions of items, nice pictures, good variety on the site. The chat person came on immediately and helped me.”

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“so far it has been excellent”

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“Excellent! The customer service representative, Brittany, answered within 30 seconds. She looked into my inquiry and handled it quickly. Plus, she provided additional information that was helpful to me.”

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“Very helpful and hope to order more rugs in the future.”

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“very good and quick”

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“Im hoping to order a rug soon for the right price. ok so far”

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“Very helpful!”

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“bad prices to high and no good coupons”

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“Magdelena was very helpful!”

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“overall, very good. customer care/chat was helpful.”

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“It was wonderful, online support was very helpful”

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“great !!! thank you for service”

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“She was very helpful. She outlined the possibilities and warned that something's will not work. Continued to other suggestions to meet my needs until we found a solution.”

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“Fantastic - I was able to get exactly what I needed through chat support - and within about 45 seconds.”

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“It was great! Very easy to find what I was looking for and the checkout process was great.”

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“My experience with Magda was great. She was very helpful in choosing the correct rug.”

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RugStudio is rated 4.9 based on 3,249 reviews