RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience so far has been excellent. Customer service is friendly, knowledgeable about products and policies. There are rug experts readily available to answer questions. Would highly recommend.”

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“Excellent - easy to find products; extremely quick response with the online 'chat' option! and very helpful and resonsive”

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“Great, fast, friendly and informative!”

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“It was fast and helpful- very pleased”

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“Magdalena answered all my questions so I would rate my experience as Excellent!”

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“Very helpful. I have order many rugs over the years”

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“Very quick response, helpful, friendly accurate!”

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“Great. Very prompt and helpful”

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“Very good service”

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“Excellent. Lots of choices! I have ordered and received many rugs over the years. All good quality with good customer service.”

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“It was great!”

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“Excellent,”

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“Awesome! Customer service willing to help, so cancelled my order for same rug with another company to purchase with RugStudio”

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“Great first time experience using Rug Studio! My order came in a timely manner with a complimentary pad and the online chat service is excellent!”

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“Great! Chat line rep was quick and answered all my questions!”

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“Great. Easy to communicate with”

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“excellent. Very helpful”

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“Just spoke to one of your on line chat and she was very helpful with information regarding a rug I am interested in.”