RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to search for a rug by color, size, price. Customer service chat is quickly responsive.”

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“Great ..so far..Hope I get more of a discount than 10%”

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“It was great!”

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“Great! I'll be shopping more!”

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“Wonderful! Brittany was helpful, knowledgable and kind. She guided me in the right direction and I am excited to see my new rug! :)”

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“Excellent and very helpfull”

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“great service”

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“good. quick response time”

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“They have a great selection of rugs, customer service was very responsive and helpful. The delivery of my items were timely.”

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“I purchased 3 different runners and pads from RugStudio last year. I LOVE them and the customer service and delivery was primo. I will always look here first for my rugs.”

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“When i had a question about my order, I contacted customer service and was given a response almost immediately.”

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“answer all questions easy too shop from website good return policy”

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“excellent selections colors come through very clear and precise”

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“Excellent experience! Brittany was very helpful and responsive. Will continue to shop at this sight.”

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“Great, order arrived promptly, as advertised. No shipping charge. Can't beat that.”

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“Karla provided me prompt accurate service with my online Chat today. I work in retail and I completely understand customer service. My compliments you our associates.”

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“So far, fantastic!”

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“Rug was delivered on the date promised and was exactly what I was expecting”

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“I really enjoyed speaking to the customer service representative and the chat session - both were able to answer my questions quickly and completely.”

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“It was very good.”

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RugStudio is rated 4.9 based on 3,249 reviews