RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. Good customer service Good prices”

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“When I was communicating online 3 differnt peple became involved which made it a bit confusing. However when I telephoned all went extremely well. Thank you, Sue Brands”

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“Super helpful”

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“Excellent service. Very helpful both on the phone and chat. They helped me find the exact rug I wanted.”

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“Great! Great price, delivered promptly, packaged well. Love my rug!”

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“Purchase went well. Item was shipped very quickly and arrived in perfect condition.”

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“Awesome! They were very helpful!”

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“great and very fast”

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“Great, Karla responded quickly and helped resolve my problem quickly! She provided awesome customer service. Thank you!”

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“There was a very prompt and pleasant reply to my question. Thank you!”

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“prompt and helpful customer service”

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“Very good via chat.”

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“Just Dandy!”

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“Question was answered.”

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“Outstanding!”

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“Impressive service. Used online chat and my question was answered immediately.”

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“It was not very satisfactory”

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“Great - the rep provided exactly what I needed”

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“Great! easy to use site.”

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“My wife and I ordered a rug from the Rug Studio. We found the website to be very user friendly. They a very large selection of rugs. We found the customer service to be quite helpful. Will definitely use them again in the future.”

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RugStudio is rated 4.9 based on 3,248 reviews