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RugStudio Reviews

4.9 Rating 3,249 Reviews
96 %
of reviewers recommend RugStudio
Company Reviews Product Reviews
3
 Insights Metrics Info
4.9
Based on 3,249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Dan
Verified Buyer
“My wife and I ordered a rug from the Rug Studio. We found the website to be very user friendly. They a very large selection of rugs. We found the customer service to be quite helpful. Will definitely use them again in the future.”
Helpful Report
Joyce
Verified Buyer
“5 - very good service”
Helpful Report
Oblong
Verified Buyer
“Outstanding experience. I used the online chat for help, they responded immediately and guided me to what i wanted. I will order from this site again.”
Helpful Report
Hollace
Verified Buyer
“Excellent!”
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Steven
Verified Buyer
“Karla was very helpful. I have a long, confusing order with out of stocks and substitutions. She checked to make sure that everything has been shipped.”
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Sarah
Verified Buyer
“Great! Good prices”
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Karen
Verified Buyer
“quick and easy”
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Therese
Verified Buyer
“Excellent. Rapid and accurate intelligent response.”
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Katie McClung
Verified Buyer
“excellent!”
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Cami
Verified Buyer
“Very good! Prompt associate. Very helpful.”
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Sandra
Verified Buyer
“very easy especially w the on line chat person, Kayla. Just placing the order. Shall comment after it arrives!”
Helpful Report
Gilbert
Verified Buyer
“EXCELLENT, FORTUNATELY YOU HAD A REPLACEMENT IN STOCK AND IT ARRIVED PROMPTLY.”
Helpful Report
Rosanna
Verified Buyer
“WONDERFUL”
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Sharri
Verified Buyer
“The service was great! Beautiful rug!”
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Pat
Verified Buyer
“Excellent. I used the online help to chat and I couldn't be more pleased. I can't wait to get my rug!”
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Diane
Verified Buyer
“Excellent...great customer service”
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Catherine
Unverified Reviewer
“Judy the customer service agent was very helpful and extremely patient with me”
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Catherine
Verified Buyer
“Jody was excellent. She was very patient with me and very helpful.”
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Sam
Verified Buyer
“Was wonderful. Had no issue with finding the rug I wanted; had a great chat with "Kayla", who was very helpful. Thank you!”
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Linda
Verified Buyer
“Excellent - appreciate the sales”
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RugStudio is rated 4.9 based on 3,249 reviews
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