RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 - very good service”

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“Outstanding experience. I used the online chat for help, they responded immediately and guided me to what i wanted. I will order from this site again.”

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“Excellent!”

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“Karla was very helpful. I have a long, confusing order with out of stocks and substitutions. She checked to make sure that everything has been shipped.”

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“Great! Good prices”

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“quick and easy”

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“Excellent. Rapid and accurate intelligent response.”

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“excellent!”

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“Very good! Prompt associate. Very helpful.”

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“very easy especially w the on line chat person, Kayla. Just placing the order. Shall comment after it arrives!”

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“EXCELLENT, FORTUNATELY YOU HAD A REPLACEMENT IN STOCK AND IT ARRIVED PROMPTLY.”

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“WONDERFUL”

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“The service was great! Beautiful rug!”

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“Excellent. I used the online help to chat and I couldn't be more pleased. I can't wait to get my rug!”

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“Excellent...great customer service”

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“Judy the customer service agent was very helpful and extremely patient with me”

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“Jody was excellent. She was very patient with me and very helpful.”

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“Was wonderful. Had no issue with finding the rug I wanted; had a great chat with "Kayla", who was very helpful. Thank you!”