RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“The help I received from Customer Service far exceeded my expectations. I will definitely order again from RugStudio!”

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“FANTASTIC!”

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“Courteous sales people, fast shipment. Would order from them again”

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“GREAT EXPERIENCE!”

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“Excellent.”

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“Excellent service. Thank you so much.”

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“Have not placed an order yet but customer service was very helpful”

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“Katie was very helpful and quick to respond.”

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“Amazing. Will get all my rugs from this site. Excellent customer service!”

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“My rug met all my expectations!”

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“The online question system was very helpful.”

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“Wonderful! Katie with customer service was prompt in responding and answered my questions regarding placing an order. Can't wait to receive my area rugs/pads! Thank you!”

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“I received excellent customer service and excellent advice from Katie.”

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“immediate response, great service”

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“Easy to use website with lots of options. Chat very responsive!”

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“IT WAS GOOD BESIDE THE FACT THAT I DIDN'T GET THE EXPECTED 20%”

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“Very efficient and helpful!”

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“My service on Labor was labor free on my part!”

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“It was great when contacting a person. Unfortunately, when I first went to make a purchase it said my first one was 20% off (to my surprise and pleasure), but then it wasn't applicable. Maybe there was some fine print I missed!”

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“So far, customer service has been awesome. I am a first time shopper with Rug Studio, and if this service continues, it won't be the last. Thank you”

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RugStudio is rated 4.9 based on 3,249 reviews