RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just chatted with Katie about a rug I'm considering. She was very helpful!”

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“Katie was forthright and prompt. The website is very user-friendly.”

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“Wonderful! Replied immediately. Didn't feel like I was talking to a robot.”

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“Very Good!”

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“it was great! Katie was very helpful and explained the answer to my question.”

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“Quick customer service”

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“Excellent - Brittany was very helpful!”

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“Sales Associated was very helpful. Thank you!”

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“Very good and responsive”

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“Very favorable - would definitely recommend”

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“beth was very helpful!!”

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“Excellent. Quick and efficient and my issue was taken care of..”

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“Nice, helpful chat with Katie about shipping and delivery”

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“quickly answered my questions and offered alternative solutions.”

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“Katie was very helpful.”

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“Quick, precise”

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“Great! I was pleasantly suprised!”

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“It was super fast and very helpful. I am a repeat customer and am always happy with my purchases”

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“great, thank you!”

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“The best telemarketing/sales person I've had the distinct pleasure of dealing with in...oh...a VERY long time! I'm old! Kate had all the details at her fingertips, assisted me with finding the perfect rugs, and got me an additional 20% discount for doing nothing other than praising her great skills. She's a real winner RugStudio.com I'd pay her a little something after this craziness dies down (not literally)...Anyway, what a pleasure! Here's to Princess Kate! All the Best, JImmy Olson (an old queen himself!) ps- I'm sure Kate could tell! xo”

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RugStudio is rated 4.9 based on 3,249 reviews