RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katie in customer service was very responsive and helpful with my order! Thank you!”

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“good very hepful”

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“great very helpful”

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“Service was adequate and helpful”

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“Katie was quick to respond and very helpful.”

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“My experience was helpful!”

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“lovely to have Katie to chat with”

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“I had a variety of questions, Katie answered them promptly and thoroughly. Looking forward to buying a rug.”

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“Amazing! Katie was very prompt answer my live chat and was helpful at finding me a discount. The website was easy to navigate and prices were fair.”

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“Great customer service. Katie was very prompt answering my chat! Very friendly.”

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“Great, very helpful! Customer service is good.”

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“**********”

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“Excellent. Katie was very helpful and was quick to reply to my inquiry.”

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“overall good”

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“Service today was excellent with questions answered and special coupons provided. Thank you. VC”

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“Excellent. Very quick response to my questions and offered me some alternatives too. Good price as well. Although it might take a while to get the rug coming from China, I’m happy.”

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“I've dealt with Ann several times and she is fantastic! Thinks outside the box to make things work out. I'm chatting with Katie about coupons for sample orders and she is also very helpful. Impressive company”

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“Excellent and timely service by Katie. Thank you!!!”

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“great prices and easy website”

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“Katie was wonderful and personable, even by Instant Message! She is great and she is researching the availability of my rug! It’s so important to have people who can connect with customers on line and Katie is a master at it! Thank you for making my rug search easier. Kathie”

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RugStudio is rated 4.9 based on 3,248 reviews