RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great! Karla was very helpfull and assisted be me in purchasing 2 large rugs!”

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“very helpful chat service”

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“Very good”

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“Chat with Brittany was very productive. Very fast reply. Excellent service. I'll recommend RugStudio for shopping.”

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“Very good. customer service has been great.”

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“Rugs are good quality and from my experience with my two orders I have made is the rug colors actually mirror very closely with the depiction in the pictures. Great job!”

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“Kayla was excellent! Thanks for your help!”

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“My experience was fantastic, excellent customer service!”

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“She was prompt, helpful and friendly.”

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“online chat the person was immediately available and no long waits in between questions.”

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“Excellent!”

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“Online chat for customer service was excellent and went above and beyond to help and make sure I was taken care of.”

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“Perfect. Great selection of rugs!”

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“have purchased rugs from RS 3 times...like the products and service. Would recommend to anyone.”

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“Love my new rooster rugs ! They were shipped and arrived in a timely manner !”

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“the website is excellent/ the photographs are great, the measurements exact good service ,”

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“It's been great, I got what I needed.”

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“My rug arrived on time and packaged well, I was very happy with the service.”