RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was fabulous. I got my question answered and my dilema was solved.”

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“I received quick help--right to the point--for the question I asked! So thankful!!”

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“Wanted detailed info on colors in rug and coupon offers...provided all info promptly. Was professional and courteous! Thank you!”

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“Kayla was very helpful and quick to respond. Great customer service.”

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“Wonderful! So pleased with the quick response and answers to my questions. Very helpful service and just got by far the best deal on the internet!”

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“very efficient and friendly service. having a live chat makes it very easy to do business - thank you!!!!”

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“Customer Service was excellent”

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“excellent customer service”

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“Excellent so far, will connect again tomorrow for more info.”

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“very detailed took the time to explain well and also answered fast :)”

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“I so appreciated the helpful information that I received from Karla in customer service, today. I used the chat function to inquire about info regarding the rugs that I was interested in purchasing. She was very helpful and answered all my questions.”

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“very helpful”

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“Very user friendly! Thank you!!!”

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“very good and efficient”

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“Great! Good help with my question!”

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“Very helpful, fast response, I am very pleased with the chat line.”

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“As I was going to put an order in, I decided to start a chat to ask for any coupon offers that I might be missing. Karla, the customer rep, was very instrumental in helping me get what I needed. Karla was very nice and I appreciated her help and guidance.”