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RugStudio Reviews

4.9 Rating 3,191 Reviews

97 %

of reviewers recommend RugStudio

Company Reviews

Product Reviews

4.9

Based on 3,191 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service.”

“i chatted with the representative who gave me info on my item.”

“chat person Grace was very nice and helpful”

“the first time, I was not given exact info, the second time, her wording indicated THAT item, meaning one, but I had asked bout TWO times, so rep wasnt accurate in her wording”

“Prompt reply, & operator was helpful!”

“Good”

“Very attentive on the chat service.”

“she was very nice...”

“it was good, representative was swift and friendly”

“Service was good. Grace, who was my contact on a chat, was nice and answered promptly.”

“I appreciate the help.”

“Service is awesome!”

“Everything was great! Received text help right away and the selection and checkout process was a breeze. Thank you! It is QUITE a bit brighter than I thought it was going to be. Not as vintage as it looks on screen (only reason for the 4 stars). But I'm making it work. I love the pattern!”

“I ordered several small sizes to use as samples and was delighted they came so quickly. My client actually decided to keep 2 of them and is ordering appropriate sizing.”

“Super friendly, great service, and return policy terrific!”

“generally good. prompt responses.”

“I had a few questions about an item and Grace responded quickly to my Chat session. She was able to provide the assistance I needed.”

“Kayla was nice and helpful!”

“Rep was helpful. Had to clarify my request, but ended chat satisfied with help.”

“So far very good, but I am just in the process of ordering a rug. The selection is awesome”

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RugStudio is rated 4.9 based on 3,191 reviews