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RugStudio Reviews

4.9 Rating 3,248 Reviews
96 %
of reviewers recommend RugStudio
4.9
Based on 3,248 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Everything was fine, colors are not totally correct on line, other than that , fine.
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Great! And I love the rugs
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Exceptional. There was a delay, I was getting frustrated, but your staff was extremely responsive, quick to respond (even on Saturday and Sunday!), and I would definitely buy any future rugs at Studio given your exception customer service.
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So far so good,, received promptly,
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Very good
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Service was very good. I ordered two identical rugs and they arrived together even tho they were shipped from different places. Color was slightly different between the 2. I assume different dye lots. But since they are not being used side-by-side, not a big issue.
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Karla was extremely helpful on the online chat. She provided the information I needed and was quick and friendly. Due to her help I will place my order.
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Excellent service!!! Chat line was fast and answered my questions quickly.
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nice and pleasant
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Very very good. Knowledgeable & helpful
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Great so far!
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Very good!
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Excellent customer service was really helpful.
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pretty good.
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excellent!
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It was good
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Very quick and straightforward response!
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iT WAS A GREAT EXPERIENCE. WONDERFUL!
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my experience was wonderful
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Great. Answered all my questions
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RugStudio is rated 4.9 based on 3,248 reviews