RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“We didn’t have good tracking information from UPS so I contacted customer service to get an update on expected delivery. The rugs arrived within 2 days of my inquiry.”

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“excellent experience”

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“Excellent, thanks!”

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“Quick and well packaged.”

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“Prompt delivery (considering the shipping distance). Very nice substantial rug! Color was as pictured. Beautiful--I love my purchase!”

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“Excellent. I am working on figuring out more rugs to purchase. Thanks... Melanie”

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“Very good. Rug arrived early in excellent condition. Great price.”

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“Exactly what I wanted!”

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“great. love the new rug! Delivered in a timely manner and beautiful rug!”

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“Very good. Questions answered promptly”

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“I knew what I was looking for from another site, so it was easy to find it at your site.”

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“It was an excellent experience with all of my questions answered to my satisfaction!”

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“excellent and fast”

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“excellent-fast”

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“Great! Very good.”

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“Brittany was great!”

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“My shopping experience was great!”

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“Very good, I did chat with a few questions and Kayla was very responsive.”

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“The representative I spoke with was informative, pleasant and helpful. Thank you!”

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“Customer service from RugStudio is outstanding. Prompt responses to inquiries, quick deliveries of orders, friendly and helpful staff...it's unusual these days to find such truly excellent service.”

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RugStudio is rated 4.9 based on 3,249 reviews