RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“The service experience was great. The rugs came as expected. I am very pleased.”

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“Website is very well done. It is easy to understand and navigate. Chat with an employee works very well. Would definitely use again.”

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“my shopping experience was very good, i had a question and used the chat feature and kayla was very helpful”

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“very good thank you :) Merry Christmas”

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“Service was excellent as always.”

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“Quick shipping, used online service”

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“Excellent. My online chat was very helpful.”

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“Very Good - rugs arrived quickly; faster than expected”

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“Excellent. No problems”

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“Excellent”

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“Great service. Quick responses and received rug quickly. packaged well.”

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“Everything went smoothly!”

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“Excellent Rug”

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“I purchased a Nourison rug. My size was discontinued but I found my pattern in a round size that worked for the area I wanted covered. I am pleased with the rug I bought. The price was very reasonable. It was delivered as promised in the condition as promised. I think all in all this was a very good online purchase experience for me. Often I am disappointed with products I purchase online....they look better in the pictures than they do in person. I would recommend this vendor to other prospective rug purchasers”

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“Very nice. Although the rug wasn’t quite what I expected. Color is very nice. Will use as a door mat.”

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“Perfect and easy!”

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“No issues and received as expected and as promised.”

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“Only complaint rug a little smaller than expected.Seems like that out of your control.Pad not very thick and your options very expensive. Pad not what I wanted and did not have option not to get.”