RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good! Brittany was prompt with information and that was very helpful”

Helpful Report

“Excellent so far. Very helpful with looking for discounts.”

Helpful Report

“Was able to get good info from Karla on the chat. She came online quickly and answered my questions thoroughly”

Helpful Report

“she was very helpful”

Helpful Report

“excellent... The runners came on time and I love the rugs and the color was perfect too! This company is the best...”

Helpful Report

“The rug was as it appeared on line - it arrived promptly per the e-mails. I love this rug - it's perfect for our entry.”

Helpful Report

“Great chat online.”

Helpful Report

“Customer Service was excellent. The site has great rugs and good prices!!”

Helpful Report

“Beautiful rug. Great quality. True to colors on website. We are enjoying our new rug that was shipped quickly. Will buy again from your company. Thank you!”

Helpful Report

“The quality of the rugs and the prompt and courteous service we received was second to none! We are so very pleased with our rugs that we'll be back in the near future for more. We would recommend RugStudio to anyone without reservations.”

Helpful Report

“Brittany was great!”

Helpful Report

“great working with team!”

Helpful Report

“Service was excellent! Received rugs ahead of schedule. Thank you so much!”

Helpful Report

“Loved the support with chat and availability to review up to 200 rugs per view.”

Helpful Report

“Very, very pleased with fast shipping, quality of rugs and ease in returning one. Thanks!!!”

Helpful Report

“Great prices- quick delivery”

Helpful Report

“Excellent and very prompt service.”

Helpful Report

“Excellent rug with the perfect amount of nap. It was a little bit "blue-er" than I expected--I thought it might have more of a sage look to it. But it works fine, and I'm thrilled with the design.”