RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Excellent, prompt service.”

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“Service was very good. Ordered a very large rug 9x12. Received it on time.”

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“I am thrilled with my rugs. The service was outstanding, my order was delivered within 4 days, even though the delivery was stated as one week. The rugs are very high quality. I have been searching for a good rag rug for years, and these rugs exceeded anything else that I've found. The only issue is that the colors were more muted than the picture that was on line. I actually am happy about that, because I thought they might be too bright for my space. I will recommend your company to anyone looking to buy from you.”

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“Lost the 20% code that was promised. DOesn't work on any of the rugs I was going to order. GOt duped into sharing my email address for nothing.”

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“Good price, nice rug and quick shipping, nice rug. Thank you.”

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“Beautiful rug and fast delivery.”

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“Fine. There is a crease in the runner that I hope will eventually relax flat.”

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“Very happy with my experience. Rug was packaged well, shipping was quick. Would buy from Rug Studio again!”

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“great - thanks!”

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“From start to finish, the process of ordering, communication, and shipment went perfectly. The rug is gorgeous, and I couldn't be happier with my experience with Rug Studio.”

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“Thank you.”

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“Beautiful rug! Perfect!”

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“She is so polite and is there to help the customer.”

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“Excellent! Thanks, Karla, I'll place the order.”

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“Great, additional codes were offered. She was really helpful.”

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“Perfect. The rug matched the sample, non slip grip was easy to cut and size and delivery was executed according to plan. Now, how do I return the sample for the promised $45.00 credit?”

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“Great! Karla was very helpfull and assisted be me in purchasing 2 large rugs!”

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“very helpful chat service”

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“Very good”

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“Chat with Brittany was very productive. Very fast reply. Excellent service. I'll recommend RugStudio for shopping.”

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RugStudio is rated 4.9 based on 3,248 reviews