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RugStudio Reviews

4.9 Rating 3,249 Reviews
96 %
of reviewers recommend RugStudio
4.9
Based on 3,249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

“Chat with Brittany was very productive. Very fast reply. Excellent service. I'll recommend RugStudio for shopping.”
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“Very good. customer service has been great.”
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“Rugs are good quality and from my experience with my two orders I have made is the rug colors actually mirror very closely with the depiction in the pictures. Great job!”
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“Kayla was excellent! Thanks for your help!”
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“My experience was fantastic, excellent customer service!”
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“She was prompt, helpful and friendly.”
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“online chat the person was immediately available and no long waits in between questions.”
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“Excellent!”
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“Online chat for customer service was excellent and went above and beyond to help and make sure I was taken care of.”
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“Perfect. Great selection of rugs!”
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“have purchased rugs from RS 3 times...like the products and service. Would recommend to anyone.”
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“Love my new rooster rugs ! They were shipped and arrived in a timely manner !”
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“the website is excellent/ the photographs are great, the measurements exact good service ,”
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“It's been great, I got what I needed.”
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“My rug arrived on time and packaged well, I was very happy with the service.”
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“It was very good. Over all I had good experience.”
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“We love our new rug. It was delivered on time and in perfect condition.”
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“The rug I bought was a bit thin but colors were vibrant”
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“Good quality rug. Easy ordering process and the rug arrived pretty quickly and we got to enjoy it sooner than we expected.”
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“The rug is beautiful! Very good quality...”
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RugStudio is rated 4.9 based on 3,249 reviews