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RugStudio Reviews

4.9 Rating 3,249 Reviews
96 %
of reviewers recommend RugStudio
Company Reviews Product Reviews
3
 Insights Metrics Info
4.9
Based on 3,249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

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Sheila
Verified Buyer
“Service has been excellent..”
Helpful Report
Graciella
Verified Buyer
“Answered my question”
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Kathy
Verified Buyer
“Katie was great!”
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Shawna
Verified Buyer
“Efficient and Great!”
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Diane
Verified Buyer
“Katie was great!”
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Frances
Verified Buyer
“It was great! Thanks Katie.”
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Brenda
Verified Buyer
“Thank you for your prompt service when I reached out via chat. It was very helpful.”
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Lyn
Verified Buyer
“very good”
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Bilal
Verified Buyer
“it was good, CS helped me finding what I was looking for”
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Janet
Verified Buyer
“Service has always been excellent with Rug Studio whether I call the store direct or use the chat facility online. Katie was very helpful today and offered me a 10% discount on my purchase. This will be the 4th area rug I have purchased from you in the last 2 months as I decorate my new home. All are gorgeous, very nice quality and look perfect in each room.”
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Bozena
Verified Buyer
“Super quick and efficient! Thanks much!”
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Nastashia
Verified Buyer
“It has good prices.”
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Charity
Verified Buyer
“very good! love rug studio. great selection and pricing for all budgets.”
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Ashley
Verified Buyer
“Very helpful customer service to help me find the item I needed!”
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Desma
Verified Buyer
“Customer service was very helpful and answered all questions. Links were also provided show examples of what I was looking for.”
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Shanaz
Verified Buyer
“very responsive”
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JIll
Verified Buyer
“Very good!”
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Susan
Verified Buyer
“have always liked the rugs I have ordered and as I need one, I always check this website”
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Colette
Verified Buyer
“Excellent customer service helping me select the right rug and size.”
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Joan
Verified Buyer
“RugStudio is always a go to when I shop for rugs. I receive quick and excellent service, and even on a holiday with Katie on Chat!”
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RugStudio is rated 4.9 based on 3,249 reviews
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