RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service”

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“Huge selection. Ann handled my transaction . She was excellent! Will definitely consider additional purchases.”

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“Just as described and fast delivery”

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“Very fast and the rug is as described. Color matches the photo. I will probably use this merchant again.”

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“This outdoor rug is good guality, lies flat, and the rich shades of blue add an inviting atmosphere to our outdoor space.”

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“Rug is high quality …….very pleased.”

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“I’ve made three rug purchases. I love both of them. The whole experience from ordering to receiving them was wonderful. I will definitely order from them again.”

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“excellent - quick response to my question”

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“Awesome. Katie did a great job in helping me with my decision: she gave me a place to call to check colors; good advise on returns; and gave me this opportunity to comment on my experience.”

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“Very great! I had great assistance from Brittany from Rug Studio. She helped me with my purchase.”

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“Positive, quick response.”

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“Great, the person was very helpful and knowledgeable. Thank you so much.”

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“Katie was great! Prompt and accurate, what a rare combination these days on "chats". Thank you.”

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“Excellent. The customer service was outstanding. They made an effort to help me find a rug that I liked and I did. Thank you!!!!!!!!!”

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“Quick response and clear information. Thanks!”

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“Katie was very helpful!”

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“The colors are stunning.”

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“excellent customer service, fast delivery too! :))”

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“Love the rug. It arrived undamaged, and I am very satisfied..”

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“I had some questions about availability and I was helped out in chat by Katie instantly.”

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RugStudio is rated 4.9 based on 3,249 reviews