RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great with option to chat and see what coupons are available. quick response.”

Helpful Report

“I worked with Katie on the chat and she provided great service. Fast, efficient, cordial.”

Helpful Report

“Katie was very helpful and so willing to find ideas for me”

Helpful Report

“Excellent!”

Helpful Report

“Excellent. Quick and efficient chat with Katie. Very, very helpful. Your site is top notch. Debby Garcia”

Helpful Report

“I inquired about the Tulip rug and any discounts. The on-line individual, Katie, responded quickly and professionally.”

Helpful Report

“Service has been excellent..”

Helpful Report

“Katie was great!”

Helpful Report

“Efficient and Great!”

Helpful Report

“Katie was great!”

Helpful Report

“It was great! Thanks Katie.”

Helpful Report

“Thank you for your prompt service when I reached out via chat. It was very helpful.”

Helpful Report

“very good”

Helpful Report

“it was good, CS helped me finding what I was looking for”

Helpful Report

“Service has always been excellent with Rug Studio whether I call the store direct or use the chat facility online. Katie was very helpful today and offered me a 10% discount on my purchase. This will be the 4th area rug I have purchased from you in the last 2 months as I decorate my new home. All are gorgeous, very nice quality and look perfect in each room.”

Helpful Report

“Super quick and efficient! Thanks much!”

Helpful Report

“very good! love rug studio. great selection and pricing for all budgets.”

Helpful Report

“Very helpful customer service to help me find the item I needed!”

Helpful Report

“Customer service was very helpful and answered all questions. Links were also provided show examples of what I was looking for.”

Helpful Report

“very responsive”

Helpful Report

RugStudio is rated 4.9 based on 3,249 reviews