RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is always great! Katie helped me today with a rug selection! Thank you very much!!!”

Helpful Report

“Excellent!”

Helpful Report

“Beth was very quick to respond to my questions. She was knowledgeable and helpful. She made the shopping experience very comfortable.”

Helpful Report

“Katie was great!”

Helpful Report

“Katie was responsive and helpful. thank you!!”

Helpful Report

“Katie has been excellent.in helping me with my detailed questions. when she didn't know an answer she referred me to a store to answer those questions. She was prompt, professional, courteous and informative. a very good reflection on Rug Studio.”

Helpful Report

“I had some questions and didn't want to call in, so I did the chat and Katie was so helpful, answered my questions and very knowledgeable.”

Helpful Report

“Awesome! I was connected to a customer service representative instantly and she helped me with my request.”

Helpful Report

“Very fast and efficient service. I was able to get a response immediately and offered a discount to move forward on my order. Thank you,”

Helpful Report

“Super easy and very responsive sales associate, Katie. My questions were answered promptly and I am very satisfied.”

Helpful Report

“Katie, in customer service was prompt and friendly.”

Helpful Report

“Super. Katie quickly helped me with all I needed.”

Helpful Report

“Katie was very quick to respond to my inquiries about a specific item. Very helpful with coming up with a solution. Thanks”

Helpful Report

“Great online customer service. Ordered a small rug, arrived quickly & good quality. Will purchase from RugStudio again.”

Helpful Report

“The operator on the live chat was very helpful answering my questions.”

Helpful Report

“Katie was very helpful in answering my questions regarding a replacement rug!”

Helpful Report

“Excellent and fast”

Helpful Report

“Love my rug, and looks beautiful in my living room! Came quicker than expected as well, very pleased.”

Helpful Report

“Katie was very friendly and helpful. She was prompt and efficient and it was very nice to get help so fast and with such kindness.”

Helpful Report

“Courteous Customer Service and love my rug!”

Helpful Report

RugStudio is rated 4.9 based on 3,248 reviews