RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“great and fast”

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“Excellent Service”

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“very good,”

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“The online assistance was excellent. Very prompt and informative.”

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“Quick! Karla answered my questions and provided links as well.”

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“very very helpful and said would e-mail different information and did”

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“Positive experience.”

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“Excellent”

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“ordering was easy”

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“It was very good”

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“Service was excellent, the customer support chat feature was quick and easy to interact with. Support agent " Brittany" was very helpful”

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“Great website! Very user friendly. Like that you can select more than one filter in the same category at a time.”

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“The website was very easy to navigate, the photos crisp and clear, the descriptions very complete and easy to understand. Jody on the live chat was warm, polite, professional, and sympathetic. This was a much easier browsing experience that the other websites at which I have looked.”

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“Fantastic!”

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“Easy and smooth”

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“Fantastic. Answered all my questions quickly and thoroughly.”

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“I really like this online rug store! I have purchase 4 rugs from them before and they have held up tremendously well. They were packaged great and we had no issues. I am about to purchase more and have enlisted the help of Karla on the live chat line, who is very nice and helpful!”