RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Good variety of rugs and colors. Prices seem fair, too. Fast delivery.”

Helpful Report

“I have not purchased anything from them yet and have spent months looking. I have a very difficult combination of things the rug has to work with, and have been afraid to buy online, in spite of the wide variety of choice. In the local rug stores, prices are just too high. So while inquiring about a rug in the online chat, they kindly volunteered to help me find something that would work. I've sent them photos and they will get back to me in a few days. This is such a great help, along with the reviews from other happy customers, it will make me much more comfortable buying online.”

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“Karla is extremely helpful. It never occurred to me I could get help choosing a rug for a complicated matching situation. When one I wanted to try was a commitment of no return and a 3 to 4 month wait, she said she was certain you could find something great that would work. I can't tell you how helpful, this will be.”

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“She was very helpful. She got the price for me as the size I wanted wasn't shown.”

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“Excellent thank you. Very polite and all explained to me”

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“very good - answered my questions”

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“wonderful!”

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“I had excellent experience”

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“Your service rep was very helpful.”

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“Excellent, the response to my order was extremely fast and the update I have never gotten from any other company before! Excellent job people excellent!”

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“great, very helpful”

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“Excellent! The rug looks even better than it did in the photo. Great service as well.”

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“Groovy! Grateful for 10% off coupon.”

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“Very good.”

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“Very helpful.”

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“I had the pleasure of chatting with Karla. She was most helpful and I am going to place an order right now.”