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RugStudio Reviews

4.9 Rating 3,248 Reviews
96 %
of reviewers recommend RugStudio
Company Reviews Product Reviews
3
 Insights Metrics Info
4.9
Based on 3,248 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Susan
Verified Buyer
“We love our rug! High quality product. Great communication.”
Helpful Report
Leo
Verified Buyer
“I received a quick response to my service question, with a clear, professional message. Thoroughly satisfied with the service.”
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Sari
Verified Buyer
“Very good”
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Adelina
Verified Buyer
“quick response on chat... very helpful”
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Judy
Verified Buyer
“very good service on chat today!”
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Parker
Verified Buyer
“Beth was very helpful and excellent service!”
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Jeff
Verified Buyer
“Great quality and selections the prices seem to be very competitive”
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Matthew
Verified Buyer
“Easy transaction, gorgeous rug. Shipping to Canada was simple through MYUS Address.”
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Becky
Verified Buyer
“Great customer service”
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Elizabeth
Verified Buyer
“Great service! Rug is amazing and came super quick!”
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Dan
Verified Buyer
“Website was very helpful in reviewing and discovering rugs. I am amazed by the wide selection and variety. Katie was very helpful in the chat session answering any questions I had regarding my selections. Overall a very good user experience. Thank you.”
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Debra
Verified Buyer
“I love the rug I picked for my bedroom”
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Margot
Verified Buyer
“Very helpful”
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Jacqueline
Verified Buyer
“A great shopping experience and beautiful rug”
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Jason
Verified Buyer
“Katie was so helpful. the online support was immediate and awesome . She was able to help me figure out the right size, timeline and cost to meet our needs.”
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Alyssa
Verified Buyer
“Excellent. Katie answered my questions about rug pads quickly and even checked for extra discounts.”
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Antonio
Verified Buyer
“The quality of the two rugs I purchased as well as the client service was excellent! This was my first purchase! I will always use RugStudio!”
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Mary
Verified Buyer
“customer service was prompt and they found me what I needed”
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Fred
Verified Buyer
“We absolutely love your selection of rugs and have bought several. Great service and quality... Keep up the good work!”
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Charlene
Verified Buyer
“Great product and service.”
Helpful Report
RugStudio is rated 4.9 based on 3,248 reviews
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