RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The prices are excellent and the service is enviable”

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“Great service! Very happy with the rug!”

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“The rugs are beautiful. They’re well made and clean easily. The packaging was superb. They arrived in immaculate condition. Customer service was very helpful. The prices were reasonable. I love these rugs. I will definitely be ordering from you when I need more rugs.”

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“I am very pleased with the courtesy, speed of delivery, and quality of the Surya City rug I purchased. It is easy to clean. It does not shed and I can use the same vacuum head with which I clean my wood floors. It is the perfect match for my modern and sparse white living room. I will definitely buy more Surya rugs from Rug Studio, and I strongly recommend you buy these rugs. .”

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“Excellent and prompt customer service”

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“I am very happy with my new rug from you. My cat loves it too! We have all wood floors, and this is our first rug. It is a nice dense & soft plush rug, the colors really pop, and the price was fantastic! Next rug- I look at your selection first!”

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“Great company,great customer service , got it very quickly, great price!”

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“Love, love, love the area rug. Quality good. The colors were true to the photo on line. Service excellent.”

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“Beth on the chat was great help.”

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“The quality of your rugs is amazing. Prices are great. And, the process is very efficient...with fast shipping. I am a very satisfied customer! Thank you!”

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“Wow! This was an amazing find!! This rug was the perfect color and size; the price was almost too good to be true. RugStudio kept me up-to-date on my order and the shipping progress. The packaged rug arrived in perfect condition (unlike a rug I had ordered from a different company & had to send back because it was packaged improperly & damaged in shipping.....). I highly recommend RugStudio! Please give them a try! Jan B”

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“Wonderful! the chat representative answered all my questions.”

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“GREAT SERVICE AND PRODUCTS. SUPER FAST SHIPPING AND STANDS BEHIND THEIR PRODUCT- WOULD DEFINITELY RECOMMEND.”

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“Rug Studio is an awesome company. We have purchased 2 rugs from them and we love both of them. Their service was excellent and we received the rugs in a timely fashion. We would recommend them to anyone.”

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“Great customer service and expectation of rug quality was matched. Awesome pricing as well.”

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“Very prompt and courteous staff!”

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“EXCELLENT! The customer service team is always SO helpful! and I love the large range of rugs you carry”

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“Have never been disappointed My first large purchase was a 17x 18 great room rug Ordering a new runner for my hall today Thank you”

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“Rug was perfect. Love it.”

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“The rug is beautiful, high quality and was delivered wonderfully. Everything about this transaction met or exceeded all expectations. Very pleased with all phases.”

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RugStudio is rated 4.9 based on 3,248 reviews