RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful!”

Helpful Report

“Great help with ordering!”

Helpful Report

“Great little rug, just as pictured. Its hard to find small attractive quality rugs. Delivery was very quick and appreciated.”

Helpful Report

“Quick to reply with good information”

Helpful Report

“I was very pleased with the rug that I purchased!”

Helpful Report

“Beautiful Colors! ❤️ It!”

Helpful Report

“I had to call to follow up on my order as I wasn’t sure how long the delays would be during COVID and I spoke with Aileen and the customer service she provided was superb! I felt very reassured after speaking with her and the area carpet was delivered shortly thereafter. I cannot say how happy we are with our purchase and the shopping experience was lovely!”

Helpful Report

“Great help!”

Helpful Report

“Katie (Chat) was very expedient to reply to my question - within seconds! I appreciate that! Prices are excellent at Rug Studio!”

Helpful Report

“VERY QUIDK AND PROFESSIONAL. THIS WAS THE FIRST TIME I USED YOUR SITE”

Helpful Report

“amazing! immediate chat response to help me shop.”

Helpful Report

“very helpful and quick”

Helpful Report

“Great job getting everything I needed!!!”

Helpful Report

“Great product at an excellent price. $$ better than competitors.”

Helpful Report

“Katie did an excellent job assisting me.”

Helpful Report

“Wonderful. Immediate response.”

Helpful Report

“great i am very pleased”

Helpful Report

“Your product line and prices are for the most part fantastic. The website is great too.”

Helpful Report

“Love my 2 new Karastan Carpets. Rug Studio provided excellent service online and with shipping.”

Helpful Report

“"Sight unseen" is not quite the issue with on-line shopping, there are so many other aspects to quality. But we got our rugs timely and are pleased as punch with them, so a thums up to this vendor!”

Helpful Report

RugStudio is rated 4.9 based on 3,248 reviews