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RugStudio Reviews

4.9 Rating 3,249 Reviews
96 %
of reviewers recommend RugStudio
Company Reviews Product Reviews
3
 Insights Metrics Info
4.9
Based on 3,249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mi
Verified Buyer
“Very quick response. Very helpful and respectful.”
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Jillian
Verified Buyer
“very helpful!”
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Nicola
Verified Buyer
“Great help with ordering!”
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Carole
Verified Buyer
“Great little rug, just as pictured. Its hard to find small attractive quality rugs. Delivery was very quick and appreciated.”
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Jerry
Verified Buyer
“Quick to reply with good information”
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Glinda
Verified Buyer
“I was very pleased with the rug that I purchased!”
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Lauri
Verified Buyer
“Beautiful Colors! ❤️ It!”
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Ronnie
Verified Buyer
“I had to call to follow up on my order as I wasn’t sure how long the delays would be during COVID and I spoke with Aileen and the customer service she provided was superb! I felt very reassured after speaking with her and the area carpet was delivered shortly thereafter. I cannot say how happy we are with our purchase and the shopping experience was lovely!”
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Kayla
Verified Buyer
“Great help!”
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Amy
Verified Buyer
“Katie (Chat) was very expedient to reply to my question - within seconds! I appreciate that! Prices are excellent at Rug Studio!”
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Denise
Verified Buyer
“VERY QUIDK AND PROFESSIONAL. THIS WAS THE FIRST TIME I USED YOUR SITE”
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Francesca
Verified Buyer
“amazing! immediate chat response to help me shop.”
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Lauren
Verified Buyer
“very helpful and quick”
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Carolyn
Verified Buyer
“Great job getting everything I needed!!!”
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James
Verified Buyer
“Great product at an excellent price. $$ better than competitors.”
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Mandee
Verified Buyer
“Katie did an excellent job assisting me.”
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Stacy
Verified Buyer
“Wonderful. Immediate response.”
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Ross
Verified Buyer
“great i am very pleased”
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Todd
Verified Buyer
“Your product line and prices are for the most part fantastic. The website is great too.”
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Kim
Verified Buyer
“Love my 2 new Karastan Carpets. Rug Studio provided excellent service online and with shipping.”
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RugStudio is rated 4.9 based on 3,249 reviews
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