RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a1 very good excellent”

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“Very good enjoyable”

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“This was my first time ordering from Rug Studio and the manufacturer sent me the wrong rug. I called the customer service number and a human answered the phone, no automated recording. The customer service representative, Bruce was very friendly. I received the correct rug the following week and every step was communicated via e-mail. I appreciate the great customer service and will order from Rug Studio again. The prices are also great!”

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“Very good! Karla was helpful, and saved me 20%!”

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“Very, very helpful chat line. And, excellent web site for shopping for rugs.”

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“Just ordered a couple sample rugs to give a try in my space.”

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“The Chat assistance I received was so very helpful. Quick efficient and sincerely wants to help. Will shop here again.”

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“Chat is very helpful.”

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“It was good. She provided the information needed”

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“It was great! My question was answered promptly and with the details I needed.”

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“Very helpful service.Have been looking at rugs for a while. I like the feedback and customer reviews.”

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“Super responsive customer service chat and an awesome selection at great prices!”

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“Very helpful staff and easy to use website. I would recommend them to all my friends and family.”

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“The customer representatives work to help you out in the best way possible... and my rug comes with pad :-) great deal!”

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“Ordering items at Rug Studio is easy & quick to do. The quality of the rugs I've ordered has been exceptional. Thank you Rug Studio.”

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“Escellent!”

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“Excellent!”

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“Karla was very helpful. She answered all my questions and was very knowldegable.”

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“Excellent! I got an immediate response to my question.”

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“I explained to Katie that we were impacted badly by the Malibu wild fires and it has been very hard to live in Seattle while we manage the clean up and re-do. The 10% would be very helpful in our case. Thank you, Elaine Baer Looking at the Couristan Oasis Rainbow Rug in 9x6 x 13x6”

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RugStudio is rated 4.9 based on 3,249 reviews