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RugStudio Reviews

4.9 Rating 3,249 Reviews
96 %
of reviewers recommend RugStudio
4.9
Based on 3,249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

“Fine! We had to wait for the rug for a long time but it was worth it! It was ordered October 4th, arrived January 19th. It looks great and fits our needs very well! Thank you1”
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“You site was really easy to navigate...I received my rug sample quickly and chatted with a lovely representative online to arrange its return. I'm buying my rug now!!”
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“great. I hope it comes fast.”
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“very good. I used the online chat”
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“The customer service agent answered all of my questions in an efficient manner.”
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“Easy to work with website. Able to chat with person online easily.”
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“great so much to choose from but I like looking and I definitely will come in to the store in Austin to look over my selection before I purchase tks”
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“Excellent response from customer service”
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“Very good. All of my questions were answered”
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“Amazing Selection and very clear website”
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“Ok, all my questions were addressed”
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“excellent”
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“EXCELLENT -- QUICK AND INFORMATIVE.”
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“the chat was very helpful!”
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“Excellent.”
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“service was fine; rug arrived in timely manner and in good order”
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“Very good!”
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“It was very helpful”
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“exceptional. I used the chat feature and was promptly assisted. I will shop this site any time I need a new rug for my home or office.”
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“Service was quick and excellent.”
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RugStudio is rated 4.9 based on 3,249 reviews