RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Great service experience with Jody. Kind, responsive, and understanding. I really enjoy rugstudio.com. Have bought several high quality rugs from the site and have always been happy with both the product and the price.”

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“Absolutely fantastic and keeps you posted on delivery. Got a question? They will answer immediately.”

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“Brittany, the customer service representative was helpful and courteous. Will also add the site has a wide selection of rugs and related items available. It is easy to use and the company has chosen a solid variety of filters and sort.”

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“Had a quick online chat with customer service rep (Jody) who was responsive and gave me the answer I needed about a particular rug.”

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“Very good!”

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“Service was fast and helpful.”

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“Excellent. Very quick and helpful”

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“It as great, Karla was helpful in answering my questions.”

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“I found your site to be easy to navigate and my service experience was excellent.”

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“The service has been excellent, from initial inquiry about the rug I wanted and answers about delivery to help with ordering.”

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“Great. efficient and answered everything”

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“fantastic”

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“The site was very easy to navigate and was able to find the rug i wanted at a great price really fast.”

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“Excellent.”

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“Great! Jody was professional, patient and courteous.”

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“great live chat is wonderful”

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“love live chat”

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“Excellent! Karla was incredibly helpful and KIND. She was patient, kept me updated every step of the way -- I was very impressed.”