RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Excellent and delivery fast. Love the rugs and they are high quality.”

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“Outstanding // all staff was very helpful and more then willing to help me with all my questions and concerns. I am planning to use this company many times in the future. RFMuseums”

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“I called near closing time on a Friday and the phone was answered. I have sent a few emails and they have been responded to very quickly - this customer service does not go unnoticed. Thank you.”

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“I found a large selection for the rug I was looking for, The website was very easy to use. The prices are also good, with many items on sale and the rugs available quickly.”

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“The chat responses were disconnected with what was actually on the web site. Alot of back and forth with the chat people.”

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“The customer service reps are helpful and quick. The chat platform is among the best I've experienced.”

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“Rug Studio has the best selection and prices I've seen. I like shipping directly to the client. This allows my projects to be more professional and seamless. Their response time is quick and I love working with them.”

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“Easy to communicate with customer service.”

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“timely response time”

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“Karla was very quick to respond to my questions!”

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“Service was very prompt! Thank you”

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“very good except they couldnt price match”

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“They contacted me right away to let me know about how to get addition discount when trying to purchase a rug.”

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“the online chat service is very helpful to solve any possible questions or issues you have”

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“great!”

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“Service was good and prompt.”

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“Very good, your customer service was very friendly! and helpful”

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“loved the chat service! quick response! great online shopping experience and very competitive prices!”