RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Karla was very responsive and helpful”

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“very good. prompt answers, informative, helpful”

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“Karla was prompt and helpful. Thank you!”

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“a lot of selection, great price and friendly service”

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“Really quick and thorough responses that were relevant to my questions.”

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“a1 very good excellent”

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“Very good enjoyable”

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“This was my first time ordering from Rug Studio and the manufacturer sent me the wrong rug. I called the customer service number and a human answered the phone, no automated recording. The customer service representative, Bruce was very friendly. I received the correct rug the following week and every step was communicated via e-mail. I appreciate the great customer service and will order from Rug Studio again. The prices are also great!”

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“Very good! Karla was helpful, and saved me 20%!”

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“Very, very helpful chat line. And, excellent web site for shopping for rugs.”

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“Just ordered a couple sample rugs to give a try in my space.”

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“The Chat assistance I received was so very helpful. Quick efficient and sincerely wants to help. Will shop here again.”

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“Chat is very helpful.”

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“It was good. She provided the information needed”

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“It was great! My question was answered promptly and with the details I needed.”

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“Very helpful service.Have been looking at rugs for a while. I like the feedback and customer reviews.”

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“Super responsive customer service chat and an awesome selection at great prices!”

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“Very helpful staff and easy to use website. I would recommend them to all my friends and family.”

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“The customer representatives work to help you out in the best way possible... and my rug comes with pad :-) great deal!”

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“Ordering items at Rug Studio is easy & quick to do. The quality of the rugs I've ordered has been exceptional. Thank you Rug Studio.”

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RugStudio is rated 4.9 based on 3,249 reviews