“"I have been happy with the dervice Saga provide. Whn somebody hit my car when it was parked the dervice I got was 5star. I was provided with an automatic replacement promptly and they handled all the repairs"”
“"I rang them up to change car details which took 2hrs to get through to as I was picking up a new car from dealership as I needed proof of insurance on a Monday morning, details weren\u2019t sent rang back on Tuesday morning which took over an hour and explained the problem, which I was told policy would b emailed to me within 5min, which it wasn\u2019t m, had to ring back Wednesday morning and explain again which then the policy was send to me, very poor service "”
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Please be aware you are leaving a review for Go.Compare, and not your insurer. If there's anything else we can do to assist you further or improve our score please let us know.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Josh
“I waited 27 minutes for the phone to be answered. When it was finally answered I had to get my Husband (who is partially Deaf) to confirm it was ok for me to answer questions to get a Motorhome Quote. When I got back on the phone the operator said he hadn't completed the Data Protection Information so couldn't take me any further until he had spoken to my Husband again. It was extremely annoying as he was working up a Ladder. I had also got quotes from 3 other companies for a New Quote & not one of them had needed to speak to my Husband. 🤷♀️
I had tried to get a Quote on the Internet before phoning but couldn't get passed a certain question so it said I had to phone. Extremely Frustrated at waiting so long, unable to proceed on the Internet put the phone down. Extremely Annoyed at this moment in time 😡”
“"As per normal as soon as the insurance is up for renewal the price has gone up .\r\nAs all insurance are going to there cover up by 20% .\r\nAnd if you have a protective no claims that's what it should mean.\r\nNot start saying it's only covers part of your no claims.\r\nJust another way of trying to put profit before customer service."”
Thanks for leaving your feedback.
Please be aware you are leaving a review for Go.Compare, and not your insurer. If there's anything else we can do to assist you further or improve our score please let us know.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Josh
Thanks for leaving a review and we apologise for any inconvenience caused.
As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc.
However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Josh.
“"Helpful when you report a claim, but different teams manage claim. We had four different companies visit us to make repairs on a water damage. Nearly 4 months on, still not fin, but will be soon."”
“Just come back from a river cruise, Roman vineyards of the Rhine and Moselle.
We had a wonderful time, The Saga team were wonderful Charlie,Loraine,Bernie and Martin they kept us entertained and informed, and did a great job given that they
had a very difficult group to deal with. Lovely ship, great food and good entainment and company,what more could you want ?
Just one thing I could not understand why did we have to pay for rossa wine when the White and Red were included in the all inclusive?
Shirley & Ron Davis 21st June to 1st July”
“"Recently had a problem using the online facility to make a change to the policy. Called the helpdesk and they were absolutely brilliant in resolving the issue in a really fast and friendly way. No idea why this Go.Compare insisted I review the food though - there wasn't any, it is car insurance. So I put average"”
