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Saga Reviews

3.6 Rating 1,460 Reviews
65 %
of reviewers recommend Saga
3.6
Based on 1,460 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Saga 1 star review on 7th June 2024
John Nicholson
Saga 5 star review on 8th November 2022
Shazbuc
Saga 1 star review on 8th April 2022
Anonymous
Saga 1 star review on 20th October 2020
Darren G
Anonymous
Anonymous  // 01/01/2019
I had no problems find a suitable insurance cover with SAGA. everything went smoothly and the price competitive. GoCompare's free excess cover was an extra bonus.
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(Car Insurance) - Posted 4 years ago
Very easy to deal with. Staff polite, friendly and helpful
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(Car Insurance) - Posted 4 years ago
Saga great and professional service
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(Car Insurance) - Posted 4 years ago
Easy to deal with straight talking no problem
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(Car Insurance) - Posted 4 years ago
Have taken out two cars insurances today with saga, after getting very high renewal quotes from my currant insurers, Spoke to Gary, who was so helpful and made the whole thing very easy to do. So many thanks to him for all his help.
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Posted 4 years ago
If you are thinking of moving home, don't insure your car with Saga. They will charge you over £100 extra to change your address, even if you are moving to a lower risk area. There is no point in questioning the extra cost as they are not interested as they have you over a barrel.
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Posted 4 years ago
Tried ripping me off because l changed… Tried ripping me off because l changed my car, wanted to increase the policy from £450 to £998, JUST BECAUSE YOUR OVER 50 WE ARE NOT DAFT!!!!!
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Posted 4 years ago
Excellent service throughout the transaction. Easy site to manouvre. Quick and hassle free. Would recommend.
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(Car Insurance) - Posted 4 years ago
excellent price - just hope the price doesn't go up by a lot when it comes to renewel
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(Car Insurance) - Posted 4 years ago
Took out 3 year home insurance with Saga unfortunately they use Covea. My roof was damaged by wind and storm damage confirmed by two independent roofing companies who recommended claiming from insurance. Covea sent an assessor who was totally uninterested took pictures of the roof from the ground. Wrote an almost unreadable reason for refusing claim as incorrect mortar used. Not taking samples or going up on roof. Based on his report the claim was rejected twice not taking into a count we had 70 pH winds in the last two months The roofing company said if the winds were not so bad the tiles would still be there so nothing to do with wear and tear. Reading the financial ombudsman guidelines I am now appealing with them I thought Saga would use companies that were age friendly. I was asked to confirm his decision by saying yes on his phone, even though I had no idea if he was right of wrong. So my advice check who Saga are using to cover you. This has been a very stressful 3 weeks.
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Posted 4 years ago
having spent hours searching the different options of river cruises iwith Saga, I decided to phone their number to request information on the cabins. My first call resulted in me holding on for 14 minutes before I became rather angry. I made a coffee and called again and have now been holding on for 20 minutes with no answer. This is NOT good service.
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Posted 4 years ago
Good value nice people and free phone numbers and can talk to a real person
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(Car Insurance) - Posted 4 years ago
Very easy to deal with on-line and on the phone.
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(Car Insurance) - Posted 4 years ago
Very helpful . Sorted out very quick .
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(Car Insurance) - Posted 4 years ago
We’ll priced and easy to do business with.
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(Car Insurance) - Posted 4 years ago
Very helpful when speaking on the phone very prompt and clear saga car insurance dont beat around the Bush they make everything clear when speaking to them about your car,
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(Car Insurance) - Posted 4 years ago
Saga site was easy to navigate and a competitive quote was given quickly. We took the option to guarantee the price for the following two years as we thought the quote was good and insurance doesn’t normally get cheaper each year!
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Posted 4 years ago
The claim was for a broken windscreen, process for having a replacement fitted could not have been easier.
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(Car Insurance) - Posted 4 years ago
Excellent service could not ask for more
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(Car Insurance) - Posted 4 years ago
Excellent service could not ask for more
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(Car Insurance) - Posted 4 years ago
Saga is rated 3.6 based on 1,460 reviews