“Marco Polo trip to Iceland 12th - 24th October 2019. Trip well organised, ship very clean crew amazing how hard the restaurant & cabin staff work. They were a pleasure to meet. VIP transport very good Tom outward bound & Simon back home were brilliant. Unfortunately an outbreak of Norovirus tender to spoil things. The hygiene procedures on the ship seemed to my Wife & I as being first class. Most likely brought aboard by a passenger.”
“Decent enough service on the phone until you need to make a claim. I had a small accident in my car which was my fault and Saga have written of the car as an economic write off by insisting that it was taken to the most expensive garage around.
Anyway that is not really my issue, what is very poor, after telling me that it is a write off, they then have to send off the car for assessment and explained that I will not get any recompense for 3-4 weeks, and they wouldn't supply a temporary car leaving me without transport to get to work, and no funds to purchase another vehicle. Also as I obviously no longer need the insurance policy where I had paid up front they will not give me any refund on it.”
“I was promised a paper insurance certificate for my h, usbands policy and mine which never arrived and we have nothing to produce if required apart from that no problems”
“Offered a renewal twice as expensive then could find elsewhere. Praying on old people and hoping they'll automatically renew... Glad I've left and found a company that actually gives more for less!”
“After spending the the whole day on a compare websit .. this site was saying cheap Insurance.. well honestly BEWARE the worst con firm ever .. please bewarned rubbish cost over £1000 for nothing”
