“Telephoned for a quote for contents insurance after receiving a mailshot and put under pressure to purchase immediately as it was a 'live system'.
Still awaiting the quote via email. I had a feeling it would not be followed up so emailed via website. 24 hours later still waiting, perhaps I should stay with John Lewis instead at least they do what they say they will and very well indeed.”
“SAGA is what it says on the tin. No problems very helpful, and I am not the easiest policy holder to deal with. You could do a lot worse than sticking with or using SAGA. Dave Morris”
“I paid over £200 pounds up front to insure my car , I was honest enough to tell the insurer that I had not driven for a while, they then invalidated my no claims bonus and I then had to pay the full premium which was over £500 thats from memory and not digging out the paperwork. I hope Saga can do better when my insurance bill comes in next time or I will be looking around for a new insurer”
“Insured for years with Saga 14 yrs no claim bonus and my Wife 20 yrs no claim bonus never making a claim but I recently had a hit and run and my car has been written off and now my car and documents have been taken to salvagers, by the insurers who never gave me a courtesy Car and Its now been 2 months and still not been paid the promised payment and ongoing enquiries continue.
All for a mega two thousand pound payout and Putting my insurance up to over double. So No!! I won't be recommending Saga to anyone!”
“No paper documents, long waiting times on calls (25 mins!). When trying to transfer policy to new smaller lower group car tried to charge me more when the quote was £70 cheaper. Bunch of conning charlatans taking advantage of the elderly. Do not use.”
“What I was quoted on the comparison website (the reason I choose Saga) and what they eventually charged me were a little different - like about 300%! It was too late to de-select so I just put up with it - with a sure and certain promise to myself I would never have dealings with Saga again, ever.”
