“"Been on Saga holidays many times - tney seem OK on Europena long stay holidays in winter. But on recnt trip to Canada we paid \u00a31500 each for seat upgrade - THEY DIDNT EVEN GET US 2 SEATS NEXT TO EACH OTHER - so maybe long haul is not their forte\r\ncompaned mabe a coiupe of months ago - still no resolution.\r\n\r\n "”
“"Had a few issues regarding incorrect dates\/times, whilst trying to source documents too enable excess refund.\r\nsome earlier issues regarding a new staff member recording my motor incident, In fairness Saga apologised & forwarded a\r\ngift.\r\nI would use Saga again , without any hesitancy we are all capable of minor slip-ups, & I thought the way it was handled was \r\nvery professional."”
“Saga worst insurance company can not get through then get cut off countless emails asking to contact us.
Had a car accident no fault of mine on 27 th of march 2022 still not repaired”
“My advice is never insure with Saga
1 email to tell me to contact claims to discuss car being written off.
Two weeks of leaving messages and emailing no body replies.
My advice is to find another company............ SAGA is the worst i have ever delt with.”
“Saga must be the worst company to deal with as you cannot speak to anyone or emails are ignored , at last today I have a response and the say that the cannot find any of my details this is from a crash that was not my fault on the 11th of May the car I have been told by the insurance repair garage that it is a write off still waiting to hear anything from Saga ,I am furious at the amount of time I have wasted 40 phones calls or more to Saga then say we are sorry but cannot take your call we are to busy absolutely ridiculous,”
“Don’t have a collision with one of their customers… you’ll be chasing your tail to get your access back!! No one answers the phone, they don’t answer emails. Been trying to sort this since august 2021.. it’s now June 2022. I could not imagine being their customer… no one is willing to help.”
“Scammers still not fixed my car 7 months on after there customer hit me they fob you off never answer the phone never reply to emails or call back avoid at a must spent over 19 hours on the phone and that’s when you can get through court is the only Soloution now , avoid at a must”
