sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,283 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,283 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email

sendvalu 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well am very happy she got the money faster then before. I did connect with your office on skype was not given a code for transfer was very worried for fraud. But good now”

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Posted 6 years ago

Thanks for your friendly review, Richard.

Posted 6 years ago

“sorry - but several of my transfers to Ghana have taken much too long! Some of them 3 - 4 or even 5 days! But the mail service is rather good and friendly!”

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Posted 6 years ago

Our apologies for the delay in your transactions. We are pushing to expedite every transaction that comes through us.

Posted 6 years ago

“How come, your program is messed up? Third time that I chose Bank transfer and your system shift to Cash pick up when I press pay? It is becoming a pain considering I am asked for Account Number and name of bank where to remit!”

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Posted 6 years ago

Hello, Jose. Please login to our website using your registered email address and click Support. We will look up your transaction and be able to assist you.

Posted 6 years ago

“El problema es que muy lento el proceso para el envio de dinero ya que el proceso en sí pasa por muchos filtros y eso no ayuda a que el servicio sea más rapido y ágil a la hora de uno enviar dinero digamos a Cuba”

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Posted 6 years ago

“Der Empfänger erhielt von den 4450 ghs heute nur 2000 ghs, warum?”

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Posted 6 years ago

“It is ok but so far just do not understand why some transaction take longer than some and it's going to same ppl same place.”

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Posted 7 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“good , have to use it again”

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Posted 7 years ago

Dear customer, thank you for your kind feedback! Here at Sendvalu, we always strive to do our best to make sure our customers are beyond satisfied with the level of service provided. Thanks again for your kind feedback! Best regards from your Sendvalu customer service and support team.

Posted 7 years ago

“Payment system problems for 2nd time”

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Posted 7 years ago

Hello, Urs. Please login to our website and go to Support so that we could assist you further with your transaction issues.

Posted 6 years ago

“Good apps like it”

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Posted 7 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 7 years ago

“Your service is ok, but it takes to long sometimes to deliver money on mobile wallet. Sorry to say so.”

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Posted 7 years ago

Thank you for taking the time to give us your feedback. Our apologies that the money transfer has been delayed. Transactions are screened manually by our distribution partners. Although it has been challenging, we have been trying to push to expedite every transaction that comes through us.

Posted 7 years ago

“I like it it's a great and fast way to send money to your loved ones all over the world”

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Posted 7 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 7 years ago

“Fast transfer but credit card fees are outrageous on top of the transfer fees”

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Posted 7 years ago

Thank you for taking the time to give us your feedback. Please login to our website and go to Support so that we could look into this matter.

Posted 7 years ago

“hello hunny”

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Posted 7 years ago

Hello, Eduard. Please login to our website and go to Support if you need further assistance.

Posted 7 years ago

“At initial processing, it took 4 days before my transfer was effected. But subsequent transfers were fast enough that my cancelled transfer was also processed. All in all, service was satisfactory.”

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Posted 7 years ago

Thank you very much for taking the time to give us feedback. We are working hard to give you the best service in the market at every particular time of the day.

Posted 7 years ago

“not satified because you send mail to me about loyalty bonus, and when I try it says: the reedem is not availabel!!”

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Posted 7 years ago

Sorry to hear about that, Hans. The validity of the promo code is indicated at the bottom part of the message sent to you. Please send us an email at support@sendvalu.com so that we could look into it.

Posted 7 years ago

“It is unpredictable how much time it takes to reach the reciever with cash pick up to Philippines”

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Posted 7 years ago

Hello, Sten. Transactions to the Philippines is usually available for cash pickup in 24 hours. Please send us an email at support@sendvalu.com if you need further assistance with your transaction.

Posted 7 years ago

“Exchange rates Euro = CUC that you apply are very bad On the other hand the application is very good”

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Posted 7 years ago

Thank you for taking the time to give us feedback.

Posted 7 years ago

“customers in Cuba do no receive any more credit advices, pls complain there”

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Posted 7 years ago

Hello, Urs. Thank you for taking the time to give us your feedback. We will look into this matter and coordinate with our local partner. Please send us an email at support@sendvalu.com if you need further assistance.

Posted 7 years ago

“Good Platform”

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Posted 7 years ago

“This is a good service except for one problem. IT TAKES TO LONG.!! YOU CAUSED MY WIFE TO MISS HER FLIGHT HOME.”

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Posted 7 years ago

Hello, Kyle. Thank you for taking the time to give us your feedback. Our apologies that your wife did not receive the amount on time. Is this with your most recent transaction on June 17, that was also marked PAID in the same day, or the previous transactions? Rest assured we have been trying to push to expedite every transaction that comes through us.

Posted 7 years ago

sendvalu is rated 4.6 based on 5,283 reviews