sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,191 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Live Chat

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please I want to to why my ID transaction status is still showing PROCESSING BY LOCAL PARTNER for more than 48 hours? I have been emailing your support team but no answer from them.”

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Posted 6 years ago

Our apologies for the late reply to your messages, Shirley. We have been trying to push to expedite every transaction that comes through us. We are still waiting for feedback regarding the real status of your transactions. Rest assured we are working hard to complete all of your transactions. Thank you for your kind understanding and patience.

Posted 6 years ago

“Coût un peu cher”

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Posted 6 years ago

Cher M. Jean Marc Inacio Inacio, merci beaucoup pour votre commentaire! À Sendvalu, nous prenons en compte les commentaires de nos clients. C’est pourquoi nous travaillons sans relâche à l’amélioration continue. Cependant, pour être franc, nous sommes l’une des sociétés dont les prix sont les plus compétitifs sur le marché des envois de fonds. une enquête et vous vous rendrez compte que les autres ont des valeurs bien supérieures à celles de notre entreprise. Nous vous remercions de votre attention et de l’utilisation de nos services. Cordialement, son équipe de service client de Sendvalu.

Posted 6 years ago

“Hello I need the money today let the money go through today and also my brother send me $1070 out of the money he owe me since Saturday the money as not enter my account yet please let the $1070 go through today and the other $127 because I need the money today ASAP.God will bless you”

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Posted 6 years ago

Thank you for contacting us. We apologize for the inconvenience. Regarding your transaction, please contact us via email support@sendvalu.com or via Facebook messenger so we could assist you further.

Posted 6 years ago

“Trying to get a hold of support is a hassle”

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Posted 6 years ago

Thank you for taking the time to give us your feedback, Angelina. We are sorry that you had a negative experience with our Support Team. Please send us an email at support@sendvalu.com for further assistance and we will respond as quickly as we can.

Posted 6 years ago

“to long wait for the transaction”

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Posted 6 years ago

Thank you for taking the time to give us your feedback, Herbert. Our apologies for the delay in your transaction. Kindly send us an email at support@sendvalu.com for further assistance.

Posted 6 years ago

“Son ustedes seguros pero muy lentos.”

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Posted 6 years ago

“But i paid you 10 doller which 700 rupees indian and you convert into only 6 euro which cost 466 in indian rupees so where is the remaning 234 rupees means 2 euro more”

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Posted 6 years ago

Thank you for taking the time to give us your feedback, Rajat. Please send us an email at support@sendvalu.com with the transaction number so that we could investigate and get to the bottom of this.

Posted 6 years ago

“Everything is great except st the place of pickup. What are requirements to pick up funds. Is the amount required? This place also wanted the purchase of a card ?”

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Posted 6 years ago

Dear Robert, we would like to know more about this particular situation. Please write us to support@sendvalu.cpm with all details and transaction number so we can review this particular case. Thank you in advance.

Posted 6 years ago

“Good service happy with your service”

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Posted 6 years ago

Thank you, Pallavisinha. We're looking forward to serving you better on your next transaction.

Posted 6 years ago

“I did over 25 transactions with SendValu, It works great but On 4th May, 2019, my last transfer has stuck in processing till now the 7th May, 2019. I sent out couple of messages to your support yet no reply. I demand to know what went wrong and when will the transfer be pay to the recipient ? I have no idea why you guys choose not to respond to my messages. I have never experienced this before until my last transfer still my Status says Processing since the 4th of May. My transaction ID# change to 3f619b68-b37b-4608-a2a5-6dffbbf290b7. SendValu, You guys says you can be trusted with our money. I wonder why if you guys can’t delivery transfer on time should let your customer know the reason and when to expect payout to the recipient. Please Help.”

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Posted 7 years ago

“last days ago, i did one more transiction, but it is still process AND ITS TIME CONSUMING FOR BIG AMOUNT.”

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Posted 7 years ago

“Sending money to Cuba is very complicated. Sendvalu works about 50% of the time.”

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Posted 7 years ago

Dear customer, we would like to verify what was the inconvenience you had with your transaction. Please be kind to send via email to support@sendvalu.com the transaction number so we can improve your following experience. In general, the service to Cuba is very fast. Thank you

Posted 7 years ago

“Hola Soy utilizador de esta via de envio de dinero hace ya algunos años creo que fui de los primeros aunque no estoy seguro y nunca he recibido un gesto comercial por parte de esta compañia.Quisiera saber como funciona el obtener ventajas de buen cliente.Gracias”

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Posted 7 years ago

“ob ich zufrieden bin, sage ich Ihnen, wenn das Geld sicher beim Empfänger eingetroffen ist. Mfg Edith Kien”

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Posted 7 years ago

Sehr geehrte Frau Kien, es tut uns leid, dass Sie unsere Arbeit mit 3 Sternen bewertet haben. Ihre Überweisung wurde in 3,5 Stunden nach der Bezahlung der AIS Karte in Kuba gutgezahlt. Falls es Problem gibt, können Sie sich jeder Zeit an de.support@sendvalu.com wenden. Wir werden uns immer freuen Ihnen zu helfen. Mit freundlichen Grüßen, Ihr sendvalu Team.

Posted 6 years ago

“I didnt get the number”

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Posted 7 years ago

“It’s excellent. Keep it up”

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Posted 7 years ago

“Your service is good”

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Posted 7 years ago

“Although I had initial problems with the verification procedure and I still find it annoying that every transaction has to be verified again, it is a reasonable level of service. But things need to change to offer a better and faster service to the customer. Without our money, there is no business.”

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Posted 7 years ago

“Works very well, just miss the mobile money part for Ghana Mr. George Hannes Sr. Germany”

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Posted 7 years ago

“sorry if im not satisfied of your service, because every tym i send a money they wait 1 more day or on the next day before they can get the money.”

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Posted 7 years ago

sendvalu is rated 4.6 based on 5,191 reviews