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Sendvalu Reviews

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend Sendvalu

Company Reviews

4.6

Based on 5,173 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

Sendvalu 5 star review on 28th September 2023

Sendvalu 5 star review on 28th September 2023

Sendvalu 5 star review on 5th May 2023

Schmelzle, Horst

Sendvalu 5 star review on 15th April 2023

Gütlich, Wolfgang

Sendvalu 5 star review on 3rd April 2023

Gütlich, Wolfgang

Sendvalu 5 star review on 24th March 2023

Sánchez , Charly

Sendvalu 5 star review on 18th March 2023

Gütlich, Wolfgang

8

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“But i paid you 10 doller which 700 rupees indian and you convert into only 6 euro which cost 466 in indian rupees so where is the remaning 234 rupees means 2 euro more”

Posted 5 years ago

Thank you for taking the time to give us your feedback, Rajat. Please send us an email at support@sendvalu.com with the transaction number so that we could investigate and get to the bottom of this.

Posted 4 years ago

“Everything is great except st the place of pickup. What are requirements to pick up funds. Is the amount required? This place also wanted the purchase of a card ?”

Posted 5 years ago

Dear Robert, we would like to know more about this particular situation. Please write us to support@sendvalu.cpm with all details and transaction number so we can review this particular case. Thank you in advance.

Posted 5 years ago

“Good service happy with your service”

Posted 5 years ago

Thank you, Pallavisinha. We're looking forward to serving you better on your next transaction.

Posted 5 years ago

“I did over 25 transactions with SendValu, It works great but On 4th May, 2019, my last transfer has stuck in processing till now the 7th May, 2019. I sent out couple of messages to your support yet no reply. I demand to know what went wrong and when will the transfer be pay to the recipient ? I have no idea why you guys choose not to respond to my messages. I have never experienced this before until my last transfer still my Status says Processing since the 4th of May. My transaction ID# change to 3f619b68-b37b-4608-a2a5-6dffbbf290b7. SendValu, You guys says you can be trusted with our money. I wonder why if you guys can’t delivery transfer on time should let your customer know the reason and when to expect payout to the recipient. Please Help.”

Posted 5 years ago

“last days ago, i did one more transiction, but it is still process AND ITS TIME CONSUMING FOR BIG AMOUNT.”

Posted 5 years ago

“Sending money to Cuba is very complicated. Sendvalu works about 50% of the time.”

Posted 5 years ago

Dear customer, we would like to verify what was the inconvenience you had with your transaction. Please be kind to send via email to support@sendvalu.com the transaction number so we can improve your following experience. In general, the service to Cuba is very fast. Thank you

Posted 5 years ago

“Hola Soy utilizador de esta via de envio de dinero hace ya algunos años creo que fui de los primeros aunque no estoy seguro y nunca he recibido un gesto comercial por parte de esta compañia.Quisiera saber como funciona el obtener ventajas de buen cliente.Gracias”

Posted 5 years ago

“ob ich zufrieden bin, sage ich Ihnen, wenn das Geld sicher beim Empfänger eingetroffen ist. Mfg Edith Kien”

Posted 5 years ago

Sehr geehrte Frau Kien, es tut uns leid, dass Sie unsere Arbeit mit 3 Sternen bewertet haben. Ihre Überweisung wurde in 3,5 Stunden nach der Bezahlung der AIS Karte in Kuba gutgezahlt. Falls es Problem gibt, können Sie sich jeder Zeit an de.support@sendvalu.com wenden. Wir werden uns immer freuen Ihnen zu helfen. Mit freundlichen Grüßen, Ihr sendvalu Team.

Posted 4 years ago

“I didnt get the number”

Posted 5 years ago

“It’s excellent. Keep it up”

Posted 5 years ago

“Your service is good”

Posted 5 years ago

“Although I had initial problems with the verification procedure and I still find it annoying that every transaction has to be verified again, it is a reasonable level of service. But things need to change to offer a better and faster service to the customer. Without our money, there is no business.”

Posted 5 years ago

“Works very well, just miss the mobile money part for Ghana Mr. George Hannes Sr. Germany”

Posted 5 years ago

“sorry if im not satisfied of your service, because every tym i send a money they wait 1 more day or on the next day before they can get the money.”

Posted 5 years ago

“Well I am rating you 3 star base on the aspect of delivery directly on bank account. But I will say am not pleased with your service in the aspect of money pick up at your local partner cos for a week now money sent to me is still at your disposal I have complained on Facebook live chat yet nothing has been done about it honestly its so annoying to the extent am already having the mind of never using your company to receive money. Please do something about it cos I need the money. Thanks.”

Posted 5 years ago

Dear customer, we are sorry for delay. We promiss to fix all inquiries after Christmas faster.

Posted 5 years ago

“what’s going on”

Posted 5 years ago

“+ fast + reliable - high fees - - very bad exchange rate”

Posted 5 years ago

“Esta muy bueno”

Posted 5 years ago

“Die Umrechnung von Werungen ergibt fast kein Efeckt von Euro in Dollar”

Posted 5 years ago

Vielen Dank für Ihr Feedback. Wir werden das überprüfen.

Posted 5 years ago

“Cebuana in Philippines doesn´t recognize this transaction, why? My receiver can´t get her money now. Why? I´m not satisfied. Number 399211. She has even shown the TF number, but didn´t get any money. So what is this?”

Posted 5 years ago

Dear Jorma, Thank you for your message! Please excuse our delayed reply. We are always trying to respond to each message as quickly as possible, unfortunately, in your case, it took a little longer. Please send an email at support@sendvalu.com for your own security. Thank you. Your sendvalu Team.

Posted 5 years ago

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Sendvalu is rated 4.6 based on 5,173 reviews